|English Français Español Deutsch Italiano Português 日本語 Русский Nederlands Norsk Dansk Svenska 한국어 Suomi עברית Türkçe Polski Čeština Ελληνικά Hrvatski Română Magyar ไทย Bahasa Indonesia Bahasa Malaysia عربي|
I need a dress for the inaugural weekend, which is January 18th-21st.
Is it possible to have this made and delivered by 1/14/13?
לפי Esther 04 / 01 / 2013
Can the center rhinestone piece be left off when ordering the dress?
Is it possible to remove it if not.
לפי Susan 10 / 11 / 2012
Thank you for your inquiry.
As every designer has his unique design with the fixed material he choose, if changed, it could not assume the same style as you see in the picture, it could not be the same perfect effect as you imagine either.
I am afraid we can't make changes here. Your kindly understand will be highly appreciated.
Hope you enjoy your shopping with Lightinthebox
additional shipping and excise duties
on your terms and conditions it mentions possible additions shipping and excise duties maybe payable . please could you confirm i would not have to pay these for an item to be delivered to the UK ? i do not wish to recieve additional costs after recieving a bill on your website and confirm of order .
לפי sarah 26 / 10 / 2012
Thanks for your question.
As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge.
having looked through your site for a dress for a masquerade ball in dec i liked this syle most
i am a size 16 jean and size 18/20 blouse due to my 38GG bust size i would be happy to pay for made to measure do you think that i could be provided with extra material for modesty in the chest area . could you perhaps recommend another style you feel would be suitable as i need to wear a bra underneath
לפי sarah 25 / 10 / 2012
can you tell me what kind of bra is best for this dress? I want to look spectacular in it!
what kind of bra would you recommend for this dress?
לפי Akesha 03 / 10 / 2012
Extra length for dress and sleeves in custom measurement
I'm interested in the dress and would need custom measurements. Since it is long sleeved, how can I be sure the sleeves are also lengthened as well as the entire length of the dress. I'm 6'2" so it's an issue.
לפי Barb 25 / 09 / 2012
We will make the dress just according to your measurement you offered and will make it suitable for you according to your body proportions.
After you place your order, you can submit a ticket in your account to tell our tailors your arm length so they can pay attention to it and make the dress suitable.
Here are the steps:1.Please click my account after you log in your account with us. And click the order number or view details you need to help with
2. Then at the order details page, you will find a link in red, saying "ask about customs duties" with a yellow "?" mark just above the green bar.
3. Please click on the link and fill in the message box with your concerns in detail about your order there.
4. After you finish writing, please click the Next button below and then confirm and submit your ticket.
You will get a ticket ID later for you to track in My Tickets in your account. Our customer service will and must look into your case and reply you within 1 working day.
Thank you for your asking.
Requesting an extra piece of material
I just ordered the concerned evening dress, Order No. is: 1209190903254887, and I would like to request two small pieces of both materials, that is, elastic woven satin and chiffon. The reason being, that if the V-neck is too low I would like to do some alteration myself.
לפי Therese 19 / 09 / 2012
want to know that what is material....is that train made of all chiffon and satin is only on waist?
Hello, I do not need any tailoring but, I need the dress within 5 days, can I pay for fast delivery?
The shipping time is 3-8 days..but I need it by Thursday 9-20-12
לפי neshia 15 / 09 / 2012
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 7-9 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by September 20th as you requested. Hope you enjoy your shopping with us.
Should I order up a size?
When ordering this dress should I order a size up. I wear a 8 in tops and a 6 in pants. I would order an 8 in this dress or should I order a 10??
לפי Evelyn 03 / 09 / 2012
Please compare your own body measurements (bust, waist, hips and length) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us :)