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Extra length for dress and sleeves in custom measurement
I'm interested in the dress and would need custom measurements. Since it is long sleeved, how can I be sure the sleeves are also lengthened as well as the entire length of the dress. I'm 6'2" so it's an issue.
לפי Barb 25 / 09 / 2012
We will make the dress just according to your measurement you offered and will make it suitable for you according to your body proportions.
After you place your order, you can submit a ticket in your account to tell our tailors your arm length so they can pay attention to it and make the dress suitable.
Here are the steps:1.Please click my account after you log in your account with us. And click the order number or view details you need to help with
2. Then at the order details page, you will find a link in red, saying "ask about customs duties" with a yellow "?" mark just above the green bar.
3. Please click on the link and fill in the message box with your concerns in detail about your order there.
4. After you finish writing, please click the Next button below and then confirm and submit your ticket.
You will get a ticket ID later for you to track in My Tickets in your account. Our customer service will and must look into your case and reply you within 1 working day.
Thank you for your asking.
Requesting an extra piece of material
I just ordered the concerned evening dress, Order No. is: 1209190903254887, and I would like to request two small pieces of both materials, that is, elastic woven satin and chiffon. The reason being, that if the V-neck is too low I would like to do some alteration myself.
לפי Therese 19 / 09 / 2012
Thank you for inqury. You can buy swatches: http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html. Hope you enjoy shopping with us!
want to know that what is material....is that train made of all chiffon and satin is only on waist?
Hello, I do not need any tailoring but, I need the dress within 5 days, can I pay for fast delivery?
The shipping time is 3-8 days..but I need it by Thursday 9-20-12
לפי neshia 15 / 09 / 2012
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 7-9 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by September 20th as you requested. Hope you enjoy your shopping with us.
Should I order up a size?
When ordering this dress should I order a size up. I wear a 8 in tops and a 6 in pants. I would order an 8 in this dress or should I order a 10??
לפי Evelyn 03 / 09 / 2012
Please compare your own body measurements (bust, waist, hips and length) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us :)
How can I see the actual colors that a dress comes in; I can't tell just by the color name.
There are several dresses I like; one is chiffon; the other satin. Do you have a page that I can see the actual alternate colors these dresses are available in?
לפי Susan Brod 01 / 09 / 2012
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
die Dekolte ist zu offen würden sie die dekolte auch zusammen
nähen ich würde das gerne über der brust haben nicht so tiefen?
לפי semra 13 / 07 / 2012
Bitte verstehen Sie dass jedes Kleid sorgfältig genau wie auf den Fotos zugeschnitten wird. Wir können den Stil oder Material des Kleides in keiner Weise ändern und auch nicht versprechen dass das Kleid nach der Änderung schöner aussieht.
Für weitere Hilfe kontaktieren Sie bitte mit unserem Kundenservice. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie in Ihr Konto ein um eine Frage oder Anfrage einzureichen.
Is this dress available in a Charcoal, or Dark Grey Color?
also if I order the dress today, could I receive this dress by July 13th.
לפי Annette 18 / 06 / 2012
It comes in a couple of color options you can select based on your preferences. You can choose from the color option chart (the drop-down menu). Please click the following link for further information about the dress color, and then choose "Color Chart".
i want to get this dress for a wedding im going in july but i was wondering if i can get it knee len
hollow to floor
i want to get this dress for a wedding im going in july but i was wondering if i can get it just over the knee.
לפי mem 19 / 05 / 2012
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
For example, for knee-length dress, please refer to the link:
Kann ich dieses Kleid auch in Meent Green bekommen??? ich liebe diese Farbe!!
לפי Linda Murtezi 16 / 05 / 2012
Liebe(r) Linda Murtezi,
Das Kleid ist leider nicht in Meent Green erhältlich, aber eine ähnliche Farbe können Sie auswählen, wie z.B. Salbei.