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Customer Q&A
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All | Faqs | Product Description | Shipping or Payment | Customer Service Issue
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Can I get dress in sage color, size 16 or 18 by end of July?
My wedding is on August 2nd, 2014. I ordered it for a member of the wedding party and there was mistake with my payment which was corrected 2 days ago, but has not yet be reprocessed through paypal. I am very worried that I will not get it in time. Thank you.
By Linda A. Long Aug 15, 2016
Sorry, this dress is made to order and requires a tailoring time of 10-14 business days. After that, shipping will take another few days. We are afraid we can't make it to arrive on time for you. Hope we can serve you better in the future. Have a nice day!
By Bo Jul 17, 2014 Was this QA helpful? (0) (0)
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What jacket do you recommend?
I am ordering this dress in white for an "all white" 50th birthday party in August. I would like a short sleeve jacket or wrap. Which do you recommend?
By Jill Aug 15, 2016
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Made to order details.
Would it be possible to add short sleeves to this dress & bring the back up? If so, how much would it cost for a size 8 dress?
By Tina Aug 15, 2016
Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:
By Dale Mar 25, 2013 Was this QA helpful? (0) (0)
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Is it possible to purchase extra fabric (satin and/or chiffon) so that I may add sleves?
I'm asking in reference to the "A-line Straps Tea-length Chiffon Bridesmaid/Wedding Party Dress" #00029293.
Thank you for your replyBy Susan Lockwood Aug 15, 2016
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How do I remove an item from my favorites?
Also, I put a dress in my cart and wanted to add two others and the item didn't stay in my cart.
By Deborah Lantto Aug 15, 2016
Thank you for your inquiry. Please register on our website and log in your account, click the button "Add to Cart" on the product page, then you could add the item into your shopping cart and continue your purchase. If you would like to remove the item from your shopping cart, please move your mouse under the price of the item on the shopping cart and there you will see a small x, please click it and the item will be removed from your shopping cart. Hope you enjoy your shopping here.
By Smile Oct 29, 2012 Was this QA helpful? (0) (0)