English Français Español Deutsch Italiano Português 日本語 Русский Nederlands Norsk Dansk Svenska 한국어 Suomi עברית Türkçe Polski Čeština Ελληνικά Hrvatski Română Magyar ไทย Bahasa Indonesia Bahasa Malaysia عربي
0 DAY DAYS DAYS 01:01:02

Shopping Global
One World One Price

|

Professional Attention & Care

Find out more

Return Policy

Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. LightInTheBox.com will be responsible for any shipping fees incurred.

Products (excluding Made-To-Order, disposable, lingerie items, and Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.

For Made-To-Order clothing, if the items do not fit properly but were made accurately according to your order specifications, you are eligible for a free, one-time-only re-sizing service. You are responsible for all shipping fees incurred.

Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.

LightInTheBox.com guarantees its products against material and workmanship defects within the warranty period. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement.

Please click here for product-specific warranty periods.

Product-specific Warranty Periods

If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement.Make sure to read the following Product-specific Warranty Periods table for more details (when applicable).

Category Sub Categories Warranty Period
Home & Garden Faucets, Lights 12 Months
Electronics All Products 2 Months
Mobile Phones & Tablets All Products 30 Days
Healthy & Beauty Tattoos, Wigs, Health Care, Massager 3 Months
Toys & Hobbies Radio Control 30 Days
Cosplay and Costumes, Ukuleles, Violins, Harmonicas,
Saxophones, Acoustic Guitars, Electric Guitars
3 Months
Instrument Accessories 6 Months
Cosplay & Costumes All Products 3 Months
Sports & Outdoor Frames, Forks, Handlebars & Stems 12 Months
Pedals, Seat Posts & Saddles 30 Days
Gadgets & Accessories All Products 30 Days

Join our community

Company Info
About LightInTheBox.com
Location & Working Hours
Testimonials
Career
Site Map
Our Guarantee
Press Releases
LightInTheBox In The News
NewsInTheBox
Investor Relations
Customer Service
Contact Us
Track Your Order
Help Page and Knowledge Base
Payment & Shipping
Payment Methods
Shipping Guide
Locations We Ship To
Estimated Delivery Time
Company Policies
Return Policy
Privacy Policy
Terms of Use
Intellectual Property Infringement Policy
Other Business
Wholesale
Dropship
Partners
Affiliate Program
寻求供应商
visa, master card, maestro, carte bluepaypalpaypal verifiedwestern uniondhl ups ems
ATest