I have a few quality issues, as there were loose threads and part of the hem was sloppily finished. Another issue is with the "custom sizing" service. I paid extra money to put in my own measurements... However, the dress's waist is too big and causes the dress to drop lower than my natural waist, creating an unflattering figure that hides my curves. As seem in the picture, I can probably insert my entire two hands in the extra space in the waist. The measurements I entered were definitely exact. I will still wear the dress, but only after some heavy alterations (despite having paid for a made to order custom sizing dress).
HOWEVER, I have to admit that Light In The Boxes's customer service is wonderful! I received a very prompt response to my complaint/ticket, and was reimbursed for the tailoring fees. Despite my poor experience, I will give LITB a try again and hope that it was just this one dress!