Domande e risposte per wanscam - wireless telecamera di sorveglianza IP con controllo angolo (rilevamento del movimento, visione notturna, libero DDNS)

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salve, ho un problema con la wanscam wierless.

quindi, non riconosce nessun username e password che inserisco. ho provato a spegnere il modem e ricollegare la cam con cavo di rete, ma continua a chiedermi l'autentificazione, ma le ho provate tutte.
non cìè un modo per resettare il tutto?
Sul sito non riesco a trovare la pagina per il servizio clienti e assistenza post vendita, l'idirizzo che ho trovato vicino a una domanda fatta da un'altro non riesce a caricare.

da giusy 13 / 02 / 2012

Ciao Giusy, contatta il servizio clienti da questa pagina per chiedere come procedere: http://www.lightinthebox.com/it/r/contact-us.html e scegli "i miei ordini" manda la mail al nostro servizio cliente dopo-vendita e ti risponderà' entro 24 ore.

da Alessia 13 / 02 / 2012 La risposta è stata utile? (0) (0)
installation software

Hi, I just received this Wascam camera. My laptop doesn't have CD player, so I can't load the installation CD. Is it possible to have the installation software sent electronically? Thanks

da Guido 21 / 05 / 2013

Please download the software on the CD from the following link:
https://www.lightinthebox.com/download/26607b0d-1ef4-4040-b21d-c85b8ae0ad54
Thank you for shopping with us:)

da Dale 21 / 05 / 2013 La risposta è stata utile? (0) (0)
how can I view carmera outside my network?

how can I view carmera outside my network?

da tony 14 / 05 / 2013

Please find the user manual on the following link:
https://www.lightinthebox.com/download/12bf3b7a-291f-42bf-8b9e-f8686bb0ca69
Thank you for shopping with us:)

da Dale 14 / 05 / 2013 La risposta è stata utile? (0) (0)
How to view my ip cam from another router

I have set up my ip cam to use wireless.Can you please give me instruction on how to access my ip cam from another router.I am looking to buy some more if i can do this

Thank you.

da Robert 14 / 03 / 2013

This camera will upload the recorded video to internet. You can watch the record anywhere. The user's manual will be included to tell you all of the details. Hope you enjoy shopping here with us:)

da Dale 14 / 03 / 2013 La risposta è stata utile? (1) (1)
I received my camera today and there is not manual in the box? There is a CD but it has music on it!

Where can I find a copy of the install instructions and manual?

da Greg Folla 12 / 03 / 2013

Sorry for inconvenience caused. Please download the manual on the following link:
https://www.lightinthebox.com/ticket/download/b24e923a-5b1e-4aad-999d-7809b0eba729

For further questions, please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

da Dale 12 / 03 / 2013 La risposta è stata utile? (0) (0)
Dos this cam have a ipad /iPhone app

Hello there I bin looking 4 a CCTV cam I can use on my ipad or my iPhone I jus like 2 known dos this cam have a app coz I like 2 get one

da ANDY 08 / 03 / 2013

Please be kindly noted that you can use your iPhone, Windows Mobile, Symbian, or Android Phone to log in to this Security night vision IP camera and monitor on the go.
Thank you for shopping with us:)

da Smile 10 / 03 / 2013 La risposta è stata utile? (0) (0)
i bought this camera to use in the caribbean and monitor from the US will i be able to adjust settin

settings and use the dual audio feature without interferance and clear video

da robin 05 / 03 / 2013

You can view and control this camera over Internet connection. This camera also support fluently 2 way audio. Thanks for your inquiry!

da Alex 05 / 03 / 2013 La risposta è stata utile? (0) (0)
Can Camera Record onto Local Computer when Motion Detected?

Hello - if we turn on the motion detection feature, can the camera record video onto a local computer when there is motion detected?

Thanks.

da Gaaron 15 / 02 / 2013

Yes, this camera can record on your local computer when motion detection is activated. Thanks for your inquiry!

da Alex 17 / 02 / 2013 La risposta è stata utile? (1) (1)
Will this camera work with Blueiris software?

I'm looking to add an additional camera to my system & I'm running Blueiris software. Is this camera compatible?

da Charlie 06 / 02 / 2013

This camera will compatible with the software which we send to you together with it. Thanks for your inquiry!

da Alex 06 / 02 / 2013 La risposta è stata utile? (1) (0)
what apps for iPad and android phone?

Hi,
I bought the cam last week and its working super! could you tell me what apps to download to watch my cam on the iPad and on a androidphone?

Thanks, Guido

da guido 28 / 01 / 2013

You can visit the IP address directly for this camera when you use your iPad or Android phone. You will be able to check the image of it. Thanks for your inquiry!

da Alex 28 / 01 / 2013 La risposta è stata utile? (2) (0)