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Is the estimated Shipping date the date it should arrive or the date the order will actually ship?
Order number #1205080302686717
I ordered these wigs thinking they would take 3-6 business days to get here not knowing there was a processing time of almost 8 business days. I paid for the expedited shipping because I need these wigs by next week and now I'm being told they won't ship until next week?! I'm very confused. This was a large purchase and I need them to get here soon!!!
Elizabeth Letlow
da Elizabeth 10 / 05 / 2012
Dear Elizabeth,
Please understand that we need an order processing time of 3-7 business days and shipping time of 3-8 business days for this wig.
For a quick and convenient update as to the progress of your order, please log in to “My Orders,” click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within 1 working day. We appreciate your business and thank you for contacting us.
