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I just received these items and was excited to try them out. I plugged in the ac adapter and connected the charging cable to my iPad. At first I thought it was going to work , but after 10 minutes I noticed the the charge percent was going down instead of up. I disconnected everything and then looked at the specs of the ac adapter and car adapter. Taking the voltage and
current output for both items, the power calculated out to be 5 watts. The iPad needs 10 watts to charge. I immediately wrote to LightintheBox customer care. In less than 24 hours they responded with a full refund.Without me sending the product back! So even though I was disappointed with my purchase, the customer service was excellent.
Bottom line. Don't buy this to charge your iPad, but I highly recommend using LightintheBox for future purchases based on the great customer service.
Dear James Brizendine
Thanks for your feeling free to leave a comment :)
We have refunded the money to you, please kindly check your account by then.
Definitely, we will solve your problem to your best satisfaction. We take your feedback seriously, and also regard it very helpful to our improvement in offering service to customers.
Thanks a million for feeling free to speak out your nice suggestion and comment.
da LightInTheBox 13 / 10 / 2011
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