| English Français Español Deutsch Italiano Português 日本語 Русский Nederlands Norsk Dansk Svenska 한국어 Suomi עברית Polski عربي |
I AM INQUIRING ABOUT THE PROCESSING AND MY ORDER?
I AM ON A DEADLINE AND CANNOT GET CUSTOMER SERVICES TO MAKE AREPLY ON THIS ORDER, COULD SOMEONE PLEASE CHECK THIS FOR ME ASAP? GORDY.DANA@YAHOO.COM
분류 DANA 04 / 08 / 2012
This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
Que veut dire soutien-gorge intégré à la robe.
Que veut dire "soutien-gorge intégré" à la robe ? quand c'est décrit ainsi pour le produit.
La robe peut elle être porté sans soutien-gorge ou pouvons-nous en mettre un dessous ?
Est-il possible de commander ce modèle sans soutien-gorge intégré ?
Et comment devons-nous procéder à la commande pour demander un soutien-gorge non intégré ?
De plus sur la photo de présentation quel est le coloris de la robe. ?
Merci de votre réponse rapide et diligente.
A très bientôt.
분류 DeSANTI Françoi 23 / 05 / 2012
Can I have this dress made with longer sleeves and longer hemline?
I would like half sleeve length and tea length.
분류 Caroline 13 / 05 / 2012
Dear Caroline,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
a question
I Love this dress and want to order it in May. How do I go about it? Can I phone and speak with anyone respecting this. It would have arrived too late for the wedding. Had to buy something else, but still want this dress. Please help.
분류 artanjac@hotmai 10 / 04 / 2012
Dear artanjac@hotmai,
To get the best shopping experience, your first step should be to register with us for a free account. You can then easily browse our site, choose the item(s) you want to purchase and check out. For more detailed information, please visit this link for “How Can I Make an Order”:
http://www.lightinthebox.com/index.php?main_page=knowledgebase&chapter=5&id=6
And we will need a tailoring period of 13-15 working days and shipping time of 3-8 days. Hope you enjoy your shopping here:)
In the measurements you do not ask for hollow to hem, so how long will the dress be?
How long will the dress be? Since in the costum measurement, you do not ask for the measurement for hollow to hem.
분류 Mariana 05 / 03 / 2012
Dear Mariana,
We use the hollow to the floor measurement to determine where the knee is and then cut the correct length according to the dress design. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
Hope you enjoy your shopping here:)
