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Beautifully made and fitted perfectly thank you
Meus Caros muito obrigado ja recebi este artigo estou ansioso pelos outros
Love my new jacket, can't wait to wear it on my big day.
The item was marked as "Ships in 24 hours", but in fact it was shipped in 3 weeks, and I did not get it on time.
However, it's not my main complain. I would be able to use it for other events, but I got it in the wrong color - WHITE instead of BEIGE. I do not wear white at all, it's not my color.
Also, the jacket looks a bit different comparing to the one in the picture: the sleeves are wider in reality (my picture is attached).
UPDATED on Sep 13 2013: their customer service is pretty good. They offered me three options for “fixing” the issue, I chose full refund, and I got it as soon as I sent the item back (on their expense). If I needed to rate just this part, I would give 5 stars. But the fact still remains: I was waiting for a month to get the wrong item.
I would buy again from them, but I'll make sure I have at least two months before the event.
After paying an undisclosed dhl fee in order to receive my elusive jacket, upon receipt of the item, it was white NOT beige (as ordered). Now I have paid an unnecessary amount of money for the wrong garment and the wedding is in a few days ...... thank you very much light in the box, I will NOT be using your services again.
Their customer service is very good, within hours of my review I was contacted to resolve the matter. LITB refunded the item in full and kindly contributed to the dhl payment also. The product itself is very nice, ideal for a bride.
The lace evening jacket is accurately depicted in the photo. I ordered it in white and it looks great! The quality and stitching are very good so I am happy with this purchase. I am also very pleased with the customer service experience of LITB. Thank you!
Gorgeous lace shrug. Take care with your measurements and you will be rewarded with just the prettiest garment, well made and delivered in good time. Very satisfied with Light in the Box, I will order again. A*****
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