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Modern Pendant . Arrived broken. Excise duty payment not clear enough in my opinion. Sort of small print type . So cost me another £65 to import which if i had been clear would not have bought. Tried numerous times to get live chat or someone on phone to no avail. Bottom line broken product. Poor customer service with no recoure. Very disappointed. Poor retail experience and would seem company not too bothered.
Update. Full refund given. No fuss. Excellent response. Thanks
il ciondolo sarebbe bellisssimo. purtroppo è arrivato già rotto. Ho scritto una mail a light in the box ma fin ora non ho ricevuto risposta. Ho riscontrato spese doganali di 50,00€.
Tutto in tutto, lampadario rotto, e 50,00€ spese non previste. :(
Trovo questo articolo molto interessante, ho visto che il diametro è 50 cm.
Non ne avete anche di diametro maggiore tipo 65-70?
The lamp arrived in a very large box, with extremely good padding. The product was 100% accurate according to the pictures on the site and exactely what I expected. I was so happy with the product that I immediately ordered a second lamp, exactly like the one I just received. I have yet to mount it (as I will wait for the second lamp to arrive before doing that), but I assume it works as well.
I had to wait for some time for the lamp to arrive, but it was definitely worth the wait.
Oi boa tarde, ainda não recebi o produto, mas estou contente com o atendimento da Light i
Hallo
Ich habe ein Problem bei Dem Ihr schreibt, ich soll mich beim
"aftersale Kundenservic wenden"
Ich habe immer nur wenig Zeit fürs Internet
aber auch mein Sohn der sich ganz gut auskennt schafft es nicht den link dazu zu finden dass wir unser problem schildern können...
nun haben wir die lampe schon 1 monat und wir können sie nicht aufhängen da sie beschädigt ankam und ich nicht weiss bekomme ich ein ersatzteil oder muß alles eingeschickt werden.
meine bitte
mir einen link zu senden damit ich mich dort hinwenden kann...
ansonsten wäre die lampe perfekt
grüße
elke schorn
O processo de escolha e amostragem dos produtos são muito eficientes, todas as especificações e fotografias não deixaram dúvidas para a escolha do produto. O preço exepcionalmente justo em relação ao mesmo produto vendido nas lojas locais e sites locais.
Entièrement satisfait de cet achat. Ce luminaire à la fois élégant et soigné à un rapport qualité/prix imbattable et n’a strictement rien à envoyer (j’ai vérifié !), à la marque dont il constitue la réplique !
Livraison rapide et sécurisées qui plus est !
De lamp werd met enige vertraging geleverd. Op de website stond dat deze uit magazijn in Europa zal worden verzonden, deze blijkt nog niet geopend te zijn! Bij de ontvangst werd ik nog een keer onaangenaam verrast door een extra rekening van 57 EURO. Ik ben nu al een anderhalve week in overleg met de klantenservice over mogelijke terugbetaling. Dit gaat alleen via email, andere opties zijn er niet.
Nu even over de lamp zelf: het lijkt op Caboche, maar als jij goed kijkt zijn er dergelijke verschillen. De bolletjes zijn van acryl en niet van glas, op het meeste bolletjes zit een soort afdrukken, het lijkt erop als ze ergens tegenaan waren geplakt. De glazen kap is een half bol en geen bol zoals bij Caboche. Dit is the het enige glazen onderdeel van deze lamp en in mijn geval was dit kapot door een slechte bescherming of grove transport. Nog even afwachten wanneer de nieuwe kap komt.
En nu de uitsmijter: om deze lamp te kunnen bestellen moet je een 220 Volt adapter aan je winkelwagen toevoegen, voor 1,59 euro, anders kan jij niet een betalingsmetode selecteren. Een adapter voor deze kroonluchter, ik zou niet weten wat ik ermee moet doen :) In de doos bleek nog een adapter te zitten, maar deze was wel gratis meegeleverd.
Samenvattend: een goede lamp voor dit geld, maar het is niet al goud wat blinkt.
The zip code is 05628-000 sao paulo
Bymarcelo
We do promotion on the shipping fee from time to time. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us:)
ByDale
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(0)|(0)I would really like to purchase this, but before I do I would like to know if I could adjust the length according to the height of my ceiling.
Byjustine
I understand that a R7S fitting is required but what wattage or K type is required. Please confirm that the bulb is 117mm. Thank you
ByRuth
Does this light dim? Can it be extended longer than 120cm? Is this in stock to buy now?
ByGrant Attfield
It's says on description that hight is 110-140, but could it be custom shortened please ?
ByPaula
I would really like to purchase this, but before I do I would like to know if I could adjust the length according to the height of my ceiling.
Byjustine
Does this light dim? Can it be extended longer than 120cm? Is this in stock to buy now?
ByGrant Attfield
It's says on description that hight is 110-140, but could it be custom shortened please ?
ByPaula
For dining room lighting. Can a comparable LED light be substituted?
ByJess
what is the width or diameter of this light and how low can it be hung, I have low ceilings
Bypam
The zip code is 05628-000 sao paulo
Bymarcelo
We do promotion on the shipping fee from time to time. Please add the items to your shopping cart, and click the green button "Proceed to Checkout". You will find the shipping cost with the discount offered for your order in the Order Information page. Thank you for shopping with us:)
ByDale
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(0)|(0)Dear miss sir
I try to order a HILL - Kroonluchter Moderne Stijl, chandelier on ur website, unfortunately were are no shipping options available. I live in The Netherlands and would like this item to be shipped to this country. I also can not see the shipping costs.
Ur website looks great and has a lot of good products, i also enjoy the mailings with current sale. And I'm very disappointed to discover than item i intended to buy is not available.
ByNatalia
Hola nuevamente!!!
Gracias por la respuesta tan rápida. Me había surgido la duda, porque en la descripción del producto, indicaba que se envíaba desde nuestros almacenes de europa en 24 horas, por eso me había surgido la cuestión.
Muchas Gracias.
ByMaría Angeles
Estimado/a Cliente
Hola. Gracias por su interés en LightInTheBox.
Sí, está en stock este producto en nuestro Almacén en Europa, pues podemos hacer envío dentro de 24 horas después del pago, y recibirá usted dentro de 3-5 días laborales.
Saludos
LightInTheBox
ByRebeca
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(1)|(0)Buenas Tardes:
Desearía saber desde donde se envía el producto, si desde China o desde Europa. Lo comento por el tema de las aduanas, ya que en algun pedido que he realizado, he tenido que abonar las correspondientes tasas de aduana, al llegar a mi domicilio.
Un saludo y muchas gracias.
ByMaría Angeles
Estimado/a Cliente
Hola. Gracias por su interés en LightInTheBox.
Lo enviamos desde China.
Para conocer los gastos de envío, visite esta página por favor:
http://www.lightinthebox.com/es/knowledge-base/?pg=kb.page&chapter=1037&id=2572
La normativa aduanera es muy dinámica y depende de cada producto y país, por lo que no podemos ofrecerle información detallada al respecto. Hay clientes que pagan la aduan y otros no.
Para conocer las poíticas de aduana, por favor visite esta página:
http://help.lightinthebox.com/es/index.php?pg=kb.page&chapter=1043&id=2592
Saludos
LightInTheBox
ByRebeca
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(1)|(0)me gustaria saber que medida tiena la lampara y cuando estara disponible. gracias
Bymonica
Estimado/a Cliente
Hola.
Gracias por su interés en LightInTheBox.
Lamentamos que este producto haya sido agotado, le aconsejamos explorar en nustra página, ya que tenemos varios modelos, esperamos que encuentre lo que le gusta.
Saludos
LightInTheBox
ByOlivia
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(0)|(0)I understand that a R7S fitting is required but what wattage or K type is required. Please confirm that the bulb is 117mm. Thank you
ByRuth