Dear Kathryn Wilde,
Basically, we require a tailoring period of 7-9 working days and a shipping time of 3-8 days. And it is not American sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide for an extra charge of only $39.99.

See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

DoorSmile

The shown color in the picture is Fuchsia. You can find this option in the drop down menu. Thank you for shopping with us:)

DoorDale

The shown color in the picture is fuchsia. You can find this option in the drop down menu. Hope you enjoy shopping here with us:)

DoorDale

Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If you don't like this dress in this way, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

DoorDale

Dear amber,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

For example, for knee-length dress, please refer to the link:
http://www.lightinthebox.com/narrow/knee-length_v1279t0/special-occasion-dresses_c2048

DoorSmile

Dear Krystal,
Unfortunately we can only offer the dresses that are currently shown on our models as of now. Continually expanding our products and services is our goal, so in the near future, we may be able to tailor any dress required by our customers. Thanks for visiting LightInTheBox.com.

DoorSmile

As dresses here are made from scratch
If the reason you want to return a dress is just that you don't like it .
I am afraid it can't .
As it cost so many work for the tailoring and processing .
but as we have done this for more than 6 years, and have customers all over the world. we can ensure the high quality of the dresses, if it is not the same as it shows in the picture .
you can ask for return or refunds

DoorPhoebe

Dear Caitlin,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 12-15 working days and a shipping time of 3-8 days. Unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality.

DoorSmile

Dear Denise,
Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

You can calculate the cost by following these steps:
1. Add the item you want to your shopping cart.
2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

And we will need a tailoring period of 12-15 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)

DoorSmile

Dear Tara,
Please understand that as all our dresses(including the dresses in standard size) are made to order from scratch, we require a tailoring period of 13-15 working days and a shipping time of 3-8 days (3-5 days for expedited shipping). We are sorry to say that if you ordered on April 4, there’s a risk it might not reach you by April 28 as you requested.
While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times.

DoorSmile

Dear Kathryn Wilde,
Basically, we require a tailoring period of 7-9 working days and a shipping time of 3-8 days. And it is not American sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.

If the standard sizes don’t work for you, please click on the “Custom Size” box next to the size drop-down menu and enter your measurements. We’ll custom tailor the dress to the exact measurements you provide for an extra charge of only $39.99.

See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]

DoorSmile

Yes, if you require to cancel your wrong order within 24 hours, you will get a full refund. If you have already paid for your order and wish to cancel, please contact customer service as soon as possible. Please log in to "My Orders" and click on the order you need help with, then scroll down to find the link to “cancel this order” and submit your cancellation request.

DoorSmile

Dear Lindsey,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 18-24 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by February 18 as you requested.

DoorSmile