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Klanten Vragen en Antwoorden

  • Allemaal | Veel Gestelde Vragen | Product Omschijving | Verzending Of Betaling | klantenservice onderwerpen

  • Arrive date

    Hello if i place the order today i will get the dress by 15 July and and want the dress costum made thank you

    Door danyelaswt Jun 20, 2016

    Antwoord(1)

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    Thank you for contacting us. The deadline for receiving this product is about [12] working days because we need [7-9] working days to process the order and [3-4] days to ship the package with the express delivery

    Door Lucia Jun 20, 2016 Was dit antwoord nuttig? (0) (0)

  • Sleeves

    Hi, I am wanting to order this dress with my own measurements but I am just wanting to know how I provide the measurements for my arms so that the sleeves will fit. Thanks

    Door Janice Scott May 05, 2016

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    We have no choice for measuring arms, this measure will be proportional to the rest of the dress measurements.
    Thank you for shopping with us.

    Door ana_remote May 05, 2016 Was dit antwoord nuttig? (0) (0)

  • Size chart

    I would like to order, but i do not see a size chart. Where is this located?

    Door Britteny Mar 27, 2016

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    Our size chart may be a little bit different from your local standard. You can find measuring guide and size chart in product details. http://www.lightinthebox.com/Chiffon-Sheath--Column-V-neck-Floor-length-Evening-Dress-inspired-by-Leelee-Sobieski_p182936.html#size_charts Please follow the guide and chart to determine the best fitting size.
    We hope you enjoy shopping with us.

    Door Fabio Mar 28, 2016 Was dit antwoord nuttig? (0) (0)

  • Can I order this dress without the golden application on the waist?

    I am desperate to get a completely white dress for my Master graduation due to the very strict academic dress code followed. I absolutely adore this dress BUT it should come without the application or at least the application should be WHITE. Please help me to get the dress of my dreams for my special day!!!!!

    Door Kiia Feb 23, 2016

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    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    Door LITB CS Feb 24, 2016 Was dit antwoord nuttig? (0) (0)

  • Shipping / dress questions

    If I place order today how long would shipping take United States Richmond,va I need dress by 2/28?
    Also I'm 8 months pregnant but I prefer this dress just would have to get bigger size 38 bust 112 32 waist

    Door Marva Feb 16, 2016

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    1. Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the ""add to cart"" button.
    2. This dress is not suitable for pregnant woman. Hope you like the following dresses:
    http://www.lightinthebox.com/c/maternity-wedding-dresses_2713?keyword=maternity+wedding+dress
    Thank you for shopping with us.

    Door LITB CS Feb 16, 2016 Was dit antwoord nuttig? (0) (0)

  • Is the applique at the waist sewn or glued?

    I love this dress and I understand that it cannot be altered in any way by you guys. But I need to know if the applique has been sewn or glued so that I may arrange to have it removed.

    Door Shakera Nov 10, 2015

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    It is sewn on with a machine and it is not removable.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    Door Alison Nov 11, 2015 Was dit antwoord nuttig? (0) (0)

  • I'm pregnant and want this dress custom made.

    I'm pregnant and want this dress custom made. What will be done about the waist being that mine is quite large now than normal? Do I ask for some more inches to be added to the waist?Thank you

    Door Daisy Jul 22, 2015

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    Dear customer, I am sorry to tell you that this dress is not suitable for pregnant customer.
    Please look over our offered additional items.
    We hope you enjoy shopping here with us.

    Door Fiona Jul 23, 2015 Was dit antwoord nuttig? (0) (0)

  • For the Chiffon Sheath /Column V-neck Sweep Train Evening Dress can the sleeves come off??

    Can the sleeves come off of this dress? I seen a few women with the sleeves off.

    Door Talanda Barrett Jun 29, 2015

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    The sleeves are sewn in this dress. Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    Door Vivien Jun 29, 2015 Was dit antwoord nuttig? (0) (0)

  • Hi! I ordered this dress in custom measurments, is it also possible to not add the golden belt?

    If it is possible, where should i give the notice not to add the golden belt?

    Best Regards,

    Kati

    Door Kati Nimbach Jun 29, 2015

    Antwoord(1)

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    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    Door Alison Jun 29, 2015 Was dit antwoord nuttig? (0) (0)

  • Ширина рукава

    Если заказывать по своим меркам, то как указать обхват руки для ширины рукава?

    Door Ника Dec 02, 2014

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    The width of the sleeve is 23-24 centimeter.
    Hope you enjoy shopping here with us:)

    Door Haley Dec 02, 2014 Was dit antwoord nuttig? (0) (0)

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