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  • Allemaal | Veel Gestelde Vragen | Product Omschijving | Verzending Of Betaling | klantenservice onderwerpen

  • I love this dress, but would like the back to be covered more due to issues would this be possible

    would it be possible to modify this dress, I would like the back to be covered due to issues I would like to know if this could be modified to cover all the back. Thank you

    Door Gayle Nov 07, 2011

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    Dear Gayle,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    Door Smile Nov 08, 2011 Was dit antwoord nuttig? (0) (0)

  • I want this dress with 3/4 length sleeves in the color Navy

    Can the sleeves be 3/4 length? What is the fastest I can receive this in the US?

    Door Susan Radice Apr 18, 2015

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    1. Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    2. Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Thank you for shopping with us.

    Door Vivien Apr 18, 2015 Was dit antwoord nuttig? (0) (0)

  • Could you also make this dress in the colour Ivory?

    The only colours i can chose from are: Royal Blue, Dark Navy and Black, but i'd love to know if its possible for this dress to be made in ivory.

    Thanks for your time :

    http://www.lightinthebox.com/A-line-Off-the-shoulder-Sweep--Brush-Train-Chiffon-Mother-of-the-Bride-Dress_p188476.html

    Door Mayo Mar 20, 2014

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    Really sorry that ivory color is not available for this dress now due to the design.
    Please look over additional items that we have on offer. Hope you enjoy shopping here with us.

    Door Dale Mar 20, 2014 Was dit antwoord nuttig? (0) (0)

  • Are the sizes listed truly accurate?

    I was undecided weather to order a 16 or 16W. I have a dress I ordered from another site based on my measurements and it is too tight across my back. The 16W was 3 inches bigger than the regular 16. The place I order the other dress from wont let me return it because they say it is correctly sized based on my measurements. If the dress is to big that will be fine, I can have it altered but if it is too small can it be returned?

    Door Marie Grimmett Oct 12, 2013

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    As long as you measure correctly by this guide and choose the suitable size on our size chart. It will fit you well without problem. Also, you could order in custom size to ensure best fitness.
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3
    Hope you enjoy shopping here with us:

    Door Dale Oct 13, 2013 Was dit antwoord nuttig? (0) (0)

  • SE PODRIA HACER ESTE VESTIDO MANGA TRS CUARTOS Y QUE COSTO TENDRIA EN TALLA 2OW

    CONFECCCIONAR LAS MANGAS DE ESTE VESTIDO TRES CUARTAS EN 2OW Y QUE COSTO TENDRIA

    Door LINDA CASTRO Sep 09, 2013

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  • What is your return policy?

    What is your return policy? Is it difficult to make a return? I am afraid if I order I will not like it.

    Door Karen Doughty Apr 12, 2013

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    Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
    http://www.lightinthebox.com/index.php?main_page=return_policy

    Door Smile Apr 14, 2013 Was dit antwoord nuttig? (0) (0)

  • Quanto ao preco

    Este preco final que chegara em minha casa?
    Nao tenho que pagar mais nada?

    Door Fatima Sep 10, 2012

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    "Bom dia

    Muito Obrigado pelo seu interesse e confiança na LightInTheBox.com.

    A informação que temos é que o valor máximo de taxação é de 60%, no caso da alfândega tentar cobrar mais que esse valor, por favor peça uma revisão do tributo.


    Por favor faça uma simulação da sua compra para poder saber o preço.

    Para quaisquer questões ou dúvidas sobre os tempos de processamento e entrega, por favor, consulte o link em baixo.
    http://help.lightinthebox.com/pt/index.php?pg=kb.page&chapter=1155&id=2525


    Para quaisquer questões ou dúvidas sobre os métodos de pagamentos aceites pelo nosso site, por favor, consulte o link em baixo.
    http://help.lightinthebox.com/pt/index.php?pg=kb.page&chapter=1157&id=2543

    Para quaisquer questões ou dúvidas sobre os métodos de entrega dos pedidos, por favor, consulte o guia de métodos de entrega link em baixo.
    http://help.lightinthebox.com/pt/index.php?pg=kb.page&chapter=1155&id=2524

    Light in the box
    "

    Door Marcelo@LITB Sep 11, 2012 Was dit antwoord nuttig? (0) (0)

  • Love this dress but would like it just below the knee. Is this possible.

    Love this dress for my daughters wedding in december but would like it shortened to knee length. Is this possible.

    Door Jo-Ann Rankin Aug 22, 2012

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    Thank you for your inquiry. I am very sorry that this dress can only be provided in the style as the picture shows. But you may alter it later at your local tailor's on your own. Sorry for any inconvenience caused to you.

    Door Smile Aug 22, 2012 Was dit antwoord nuttig? (0) (0)

  • Extra Bodice Fabric.

    Is it possible to purchase additional bodice fabric yardage along with the gown?

    Door Andy Henderson Jun 22, 2012

    Antwoord(1)

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    Dear Andy,
    No, but you can buy the fabric on following page.
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

    Door Smile Jun 25, 2012 Was dit antwoord nuttig? (0) (0)

  • Design of shoulder line

    Would you be able to broaden the shoulder/sleeve line to cover bra straps?

    Door L McConochie May 08, 2012

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