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  • bonjour, je souhaiterais commander cette robe, quelle est la couleur a choisir dans la liste?

    bonjour, je souhaiterais commander cette robe, la couleur sur l'image est notée étant Bleu royal, cependant je ne retrouve pas cette couleur dans la liste de choix des couleurs.
    la robe existe t elle toujours dans cette couleur? s'agit il du bleu marine, bleu encre, bleu,ou autre couleur?

    merci pour votre reponse.

    Door couleur Feb 22, 2015

    The screen color is royal blue and it is available in the drop down list.
    Please feel free to ask if you have further questions.

    Door Bo Feb 22, 2015 Was dit antwoord nuttig? (0) (0)

  • My order #1207161602979550

    I paid for expedited shipping and please, I need my dress no later than 8-3-12. Shipping it 8-3-12 will be too late. Please help me. my order #1207161602979550. Please help!

    Thank You
    Bunny Barrientos

    Door Bunny Barriento Jul 16, 2012

    Dear Bunny Barrientos,
    Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 12-15 working days and a shipping time of 3-8 working days.

    If you don't need this order anymore, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    Door Smile Jul 17, 2012 Was dit antwoord nuttig? (0) (0)

  • I need my order no later than 8-3-12 at my house

    I paid for expedited shipping but shows it will not be shipped until 8-3-12. This 8-3 shipping date will be too late. Please assist me.

    Thank you
    Bunny Barrientos

    Door Bunny Barriento Jul 16, 2012

    Dear Bunny Barrientos,
    The total processing time of your dress is as follow:
    Tailoring Time: 12-15 business days.
    Shipping Time: 3-8 business days.

    Sorry for the confusion caused about processing time. So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    Door Smile Jul 17, 2012 Was dit antwoord nuttig? (0) (0)

  • E' possibile visionare il prodotto in color champagne e color glicine?

    E' possibile visionare il prodotto in color champagne e color glicine?

    Door tatiana Jul 12, 2012

    Ciao Tatiana,
    Grazie per aver visitato il nostro sito.
    Ci dispiace che non si può visionare il prodotto in altri colori, potresti vedere la tabella della pagina del prodotto
    Saluti

    Door Simona Jul 12, 2012 Was dit antwoord nuttig? (0) (0)

  • I am thinking about ordering a dress from you for my daughter's wedding in December this year.

    I wonder if you could send me a colour swatch as I have a specific colour in mind for the dress and wouldn't want to be disappointed. The colour I would want is red - so on your list of colours I guess this would be "ruby".
    If you are able to send me a colour swatch as soon as possible, my address is
    66 Darwin Road
    Welling
    Kent DA16 2EG
    England
    I look forward to hearing from you.

    Door Rose Walker Jul 11, 2012

    Dear Rose Walker,
    Sorry, our swatches are not free of charge. If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
    Thank you for your understanding. Hope you enjoy shopping here with us:)

    Door Smile Jul 11, 2012 Was dit antwoord nuttig? (0) (0)

  • what's color is this?

    What's color the dress in the picture?

    Door Elisa May 22, 2012

    Dear Elisa,
    The color shown in the picture is Royal Blue. For more details, you can come to our live chat.

    Door Smile May 22, 2012 Was dit antwoord nuttig? (0) (0)

  • sería posible hacer el envio para recibirlo el dia 10 de junio como muy tarde en Alicante (España)?

    me gusta este vestido pero tengo un compromiso para el que quisiera que estuviera para esa fecha puesto que es para mi hija y es un regalo quisiera si es posible me dijerán importe exacto puesto en mi domicilio sito en Ibi, Alicante, España..

    Door antonio May 21, 2012

    Estimado/a Cliente,
    En relación a su consulta, le explicaríamos que para cada compra en nuestra página necesita un plazo de tramitación y un plazo de envío.
    Una vez confirmemos su pago, este producto necesita 15-19 días laborales de preparación, y luego lo recibirá en 3-6 días laborales(plazo de envío).
    Atentamente tus amigos de Lightinthebox.com

    Door Rebeca May 21, 2012 Was dit antwoord nuttig? (0) (1)

  • dress prchase

    i have ordered this dress and when i ordered it it said 6 to 8 days as i went for the faster process, i need the dress before the 12th of may, i would not have ordered it other wise, if you cant get it to me by this date, can you cancel the order

    Please reply urgent

    Door clare rice Apr 26, 2012

    Dear clare rice,
    Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days (3-5 days for expedited shipping). And we will send an email to notify our customers once their package is shipped.
    For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    Door Smile Apr 27, 2012 Was dit antwoord nuttig? (0) (0)

  • Hi i would like to order this dress for a wedding on the 12th of may,

    Hi i would like to order this dress for a wedding on the 12th of may, i f i ordered it tomorrow with you and got all my measure,ents to you, would i recieve it by this day ?

    Door clare rice Apr 25, 2012

    Dear clare rice,
    Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 12th of may as you requested.

    Door Smile Apr 25, 2012 Was dit antwoord nuttig? (0) (0)

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