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• I've been charged for shipping.

  I ordered these shoes recently but was not in to collect them so was sent a UPS InfoNotice charging me £20.70 on collection. I am unsure as to what I am being charged for.
  
  Regards,
  
  Sarah

  Door Sarah 17 / 05 / 2012

  Dear Sarah,
  So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
  
  

  Door Smile 17 / 05 / 2012

  Was dit antwoord nuttig? (0) (0)

• Se puede pedir este zapato en color rojo?

  Estoy buscando unos zapatos en rojo y estos son ideales para el vestido que llevo, se puede pedir en rojo? muchas gracias

  Door Color 26 / 03 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Lamentamos que sólo los colores demostradas en la tabla desplegable estén disponibles.
  Saludos
  LightInTheBox

  Door Olivia 26 / 03 / 2012

  Was dit antwoord nuttig? (0) (0)

• If I have wide feet, will these shoes fit me right?

  I will be wearing it for a wedding as I am one of the bridesmaids. I have very wide feet and want to ensure that the shoes will fit comfortably.

  Door Cheryl 22 / 02 / 2012

  Dear Cheryl,
  Please compare your own feet measurements (foot length and foot girth) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us:)

  Door Smile 22 / 02 / 2012

  Was dit antwoord nuttig? (0) (0)

• I would like to order these shoes for a Wedding in Sept.

  Can you tell me if you will have them in stock before then?

  Door Kathy M 21 / 02 / 2012

  Dear Kathy M,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this shoes, order it as early as you can. Many of our shoes are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other shoes, as we typically get new shoes every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  Door Smile 22 / 02 / 2012

  Was dit antwoord nuttig? (0) (0)

• What is the return policy on the wedding shoes ?

  What is the return policy on the wedding shoes ?

  Door Melissa 09 / 02 / 2012

  Dear Melissa,
  Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  Door Smile 09 / 02 / 2012

  Was dit antwoord nuttig? (0) (1)

• wanted to know heel height

  was wondering exact heel measurement

  Door katie 02 / 02 / 2012

  Dear katie,
  The heel height is about 8.89cm (Approx. 3.5 inch) .Hope you enjoy shopping here.

  Door Smile 02 / 02 / 2012

  Was dit antwoord nuttig? (0) (0)

• alle| meest gestelde vragen| product omschrijving| verzending en betaling| klantenservice onderwerpen

  Toon alle antwoorden verberg alle antwoorden

• wanted to know heel height

  was wondering exact heel measurement

  Door katie 02 / 02 / 2012

  Dear katie,
  The heel height is about 8.89cm (Approx. 3.5 inch) .Hope you enjoy shopping here.

  Door Smile 02 / 02 / 2012

  Was dit antwoord nuttig? (0) (0)

• alle| meest gestelde vragen| product omschrijving| verzending en betaling| klantenservice onderwerpen

  Toon alle antwoorden verberg alle antwoorden

• Se puede pedir este zapato en color rojo?

  Estoy buscando unos zapatos en rojo y estos son ideales para el vestido que llevo, se puede pedir en rojo? muchas gracias

  Door Color 26 / 03 / 2012

  Estimado/a Cliente
  Hola.
  Gracias por su interés en LightInTheBox.
  Lamentamos que sólo los colores demostradas en la tabla desplegable estén disponibles.
  Saludos
  LightInTheBox

  Door Olivia 26 / 03 / 2012

  Was dit antwoord nuttig? (0) (0)

• If I have wide feet, will these shoes fit me right?

  I will be wearing it for a wedding as I am one of the bridesmaids. I have very wide feet and want to ensure that the shoes will fit comfortably.

  Door Cheryl 22 / 02 / 2012

  Dear Cheryl,
  Please compare your own feet measurements (foot length and foot girth) to those in our size chart to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement, and to round up if you’re between sizes. Thanks for shopping with us:)

  Door Smile 22 / 02 / 2012

  Was dit antwoord nuttig? (0) (0)

• wanted to know heel height

  was wondering exact heel measurement

  Door katie 02 / 02 / 2012

  Dear katie,
  The heel height is about 8.89cm (Approx. 3.5 inch) .Hope you enjoy shopping here.

  Door Smile 02 / 02 / 2012

  Was dit antwoord nuttig? (0) (0)

• alle| meest gestelde vragen| product omschrijving| verzending en betaling| klantenservice onderwerpen

  Toon alle antwoorden verberg alle antwoorden

• I've been charged for shipping.

  I ordered these shoes recently but was not in to collect them so was sent a UPS InfoNotice charging me £20.70 on collection. I am unsure as to what I am being charged for.
  
  Regards,
  
  Sarah

  Door Sarah 17 / 05 / 2012

  Dear Sarah,
  So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
  
  

  Door Smile 17 / 05 / 2012

  Was dit antwoord nuttig? (0) (0)

• alle| meest gestelde vragen| product omschrijving| verzending en betaling| klantenservice onderwerpen

  Toon alle antwoorden verberg alle antwoorden

• I would like to order these shoes for a Wedding in Sept.

  Can you tell me if you will have them in stock before then?

  Door Kathy M 21 / 02 / 2012

  Dear Kathy M,
  We cannot be sure if or when this item will go out of stock. We suggest if you really like this shoes, order it as early as you can. Many of our shoes are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other shoes, as we typically get new shoes every month. Please follow our website regularly to stay updated on the latest additions and special deals.

  Door Smile 22 / 02 / 2012

  Was dit antwoord nuttig? (0) (0)

• What is the return policy on the wedding shoes ?

  What is the return policy on the wedding shoes ?

  Door Melissa 09 / 02 / 2012

  Dear Melissa,
  Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
  http://www.lightinthebox.com/index.php?main_page=return_policy

  Door Smile 09 / 02 / 2012

  Was dit antwoord nuttig? (0) (1)

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