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Din globale butikk Lynsalg Mobilapper

TEXT_LIGHTINTHEBOX_WORLDWIDE

Velg valuta: $ USD

Kunde Spørsmål & Svar

  • Alle | Ofte Stilte Spørsmål | Vare beskrivelse | Forsendelse eller Betaling | Kundeservice sak

  • Need to return item

    The dress is beautiful, but I need a bigger size. How can I return item?

    Av Carmen Sanchez 19 / 04 / 2016

    Svar(1)

    Vennligst legg inn et svar.

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy

    Av ana_remote 19 / 04 / 2016 Var dette svaret nyttig? (0) (0)

  • will it arrive before the 23th march?

    today i d like to order this dress, size 12, already made... will it arrive before the 23th march? it says ships in 24hrs as the size is already made . thanks

    Av valy 15 / 03 / 2016

    Svar(3)

    Vennligst legg inn et svar.

    We need 24 hours to process the order once your payment is confirmed. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us.

    Av LITB CS 17 / 03 / 2016 Var dette svaret nyttig? (0) (0)

    so can i know what does it mean ''24 hours ''?
    thanks

    Av foiu_vn 16 / 03 / 2016 Var dette svaret nyttig? (0) (0)

    We are sorry to inform you that this dress belongs to "made-to-order" category and requires a 11-14 business days tailoring time. After that, shipping will take another few days. We are afraid that you could not receive it on time.
    Hope we can serve you better in the future.

    Av Vivien 16 / 03 / 2016 Var dette svaret nyttig? (0) (0)

  • Sleeves

    My arms are pretty wide How can I make sure that they will fit

    Av Maris 13 / 03 / 2016

    Svar(1)

    Vennligst legg inn et svar.

    Often side seams can be let out one inch to get a gown to fit. I think the sides seams can be let out enough to fix your problem.
    You could also contact customer service and tell them your special request once your order has been placed.
    Here is a link on how to contact customer service:
    http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
    After they get your ticket, they will answer your questions within one business day.
    Thank you for shopping with us.

    Av Vivien 13 / 03 / 2016 Var dette svaret nyttig? (0) (0)

  • if i order my dress today will i recieve it before the 14th of March its ays ships in 24hrs . thanks

    if i order this dress today will it arrive before the 14th march? it says ships in 24hrs as the size is already made . thanks

    Av errna 02 / 03 / 2016

    Svar(1)

    Vennligst legg inn et svar.

    Tailoring & Handling Time: 11-14 business days
    Shipping Time: Standard 5-8 business days
    It can't arrive before 14th.
    Thank you for your inquiry.

    Av LITB CS 03 / 03 / 2016 Var dette svaret nyttig? (0) (0)

  • Shipping estimated 2/21

    Will I receive my dress before 2/12? It not m, I need to cancel this Order. I was not given shipping date prior to my payment being received?

    Av Tiff 04 / 02 / 2016

    Svar(1)

    Vennligst legg inn et svar.

    1. Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing time will be displayed right above the "add to cart" button. Then it could be shipped out.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    2. If you would like to know more information about your parcel, please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. After they get your ticket, they will answer your questions within one business day.

    Av Vivien 05 / 02 / 2016 Var dette svaret nyttig? (0) (0)

  • Is there any other shipping options available other than option offered? A cheaper method maybe?

    Is there any other shipping methods offered ? This is quite an expensive method offered.

    Av Helen Alexandro 27 / 01 / 2016

    Svar(1)

    Vennligst legg inn et svar.

    Only the shipping methods shown on the order page are available for your shipping address.
    Thanks for your understanding in this matter.
    Please feel free to ask if you have further questions.

    Av Vivien 27 / 01 / 2016 Var dette svaret nyttig? (0) (0)

  • ready to ship

    is this dress ready to ship in size 24w white colour?

    Av rukayatu 25 / 01 / 2016

    Svar(1)

    Vennligst legg inn et svar.

    No, this dress is made-to-order. It is not ready-to-ship.
    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing time will be displayed right above the "add to cart" button. Then it could be shipped out.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    Thank you for shopping with us.

    Av Vivien 25 / 01 / 2016 Var dette svaret nyttig? (0) (0)

  • Is this ready to ship gown sized petite or regular 14?

    Is this ready to ship gown a Regular Size 14 or Petite?

    Av jewel 14 / 01 / 2016

    Svar(1)

    Vennligst legg inn et svar.

    US 14 Grape color is ready to ship.
    Thank you for shopping with us.

    Av LITB CS 14 / 01 / 2016 Var dette svaret nyttig? (0) (0)

  • return

    Dress is to small need to know how to return

    Av bd franklin 19 / 11 / 2015

    Svar(1)

    Vennligst legg inn et svar.

    In your case, please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. After they get your ticket, they will answer your questions within one business day.

    Av Vivien 20 / 11 / 2015 Var dette svaret nyttig? (0) (0)

  • Hola que talla sería.

    Hola mis medidas son 87cm de busto, 70cm de cintura y 92cm de cadera, que talla sería??

    Av Liliana 28 / 09 / 2015

    Svar(1)

    Vennligst legg inn et svar.

    Sí, este vestido está disponible para medidas personalizadas.
    Por favor haga clic en "Talla Personalizada" y después introduzca su busto, cintura, cadera y medidas desde la garganta hasta el suelo y altura, para nuestros sastres.
    Esperamos que disfrute comprando con nosotros.

    Av Fiona 28 / 09 / 2015 Var dette svaret nyttig? (0) (0)

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