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Din globale butikk Lynsalg Mobilapper

LightInTheBox leverer til nesten alle land i verden.

Velg valuta: $ USD

Kunde Spørsmål & Svar

  • Alle | Ofte Stilte Spørsmål | Vare beskrivelse | Forsendelse eller Betaling | Kundeservice sak

  • Buongiorno, vorrei sapere il colore esatto del vestito nell'immagine.

    Sto cercando un abito pesca per un matrimonio. Quello nell'immagine è molto simile al colore che cerco.
    E' champagne o rosa?

    Av Gaia 11 / 05 / 2015

    Il colore mostrato nella foto è champagne. Troverai questa opzione nel menù a tendina.
    Da notare che il colore potrebbe differire leggermente a seconda delle impostazioni di visualizzazione del monitor.
    Grazie per aver fatto shopping con noi.

    Av Tina 11 / 05 / 2015 Var dette svaret nyttig? (0) (0)

  • Return policy

    What is your return policy? My daughter has a few dresses in mind and would like to try at least two. If I purchase one and it doesn't fit or she doesn't like it how do I go about returning it?

    Av Laurie austin 06 / 04 / 2015

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    Please feel free if you have further questions.

    Av Madeline 07 / 04 / 2015 Var dette svaret nyttig? (0) (0)

  • Is it possible to send a sample of material with my bridesmaide dresses?

    I have ordered two of the champagne bridesmaide dresses form you which are due to be shipped on 21st November - is it possible you could please send a sample of the material along with my dresses so that i can use it to match up flowers and table covers etc??

    Many thanks
    Ruth

    Av Ruth 13 / 11 / 2014

    Sorry that we don't have fabric samples for our dresses now. We will improve our service in the future to provide more products for you. Thank you for shopping with us.

    Av Bo 13 / 11 / 2014 Var dette svaret nyttig? (0) (0)

  • Hi there, I want this dress in Pool colour? But the dropdown menu doesn't have that option.

    How should I order? Also how long will it take to deliver?
    Thanks!

    Av ange 03 / 11 / 2014

    If you want your dress to be made in pool color, please select "blue" in the drop down list.
    Tailoring will take 7-9 business days. Delivery takes 3-8 business days depending on the shipping method you pay for. Hope you enjoy shopping here with us.

    Av Bo 03 / 11 / 2014 Var dette svaret nyttig? (0) (0)

  • enlever le volant de la bretelle gauche

    Bonjour, est-ce possible de découdre ou enlever le volant sur la bretelle gauche? Merci.

    Av cindy 22 / 10 / 2014

    Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    Av Bo 23 / 10 / 2014 Var dette svaret nyttig? (0) (0)

  • Can a cover jacket be made along with a dress?

    Just wondering if a jacket could also be made for a bridesmaid dress that I like (Empire Halter Floor-length chiffon bridesmaid dress). I am the mother of the bride and the wedding is in early October (in New York), so I feel a light lacy (possibly) matching jacket would be wonderful. Is this possible? And if so, what would the cost be? One more question, when should I order....like I said the wedding is in early October.

    Thank you so much!!

    Av Loretta 09 / 07 / 2013

    We don't make matching wrap or shawl for this dress now. Suggest you order a dress with a wrap or order a separate wrap for this one:
    http://www.lightinthebox.com/narrow/floor-length_v1282t0/mother-of-the-bride-dresses_c2545
    http://www.lightinthebox.com/ns/jackets-wraps_v3341t0/chiffon_v3585t0+faux-fur_v3589t0/wraps_c4677

    If you still order this dress, please place the order one month earlier to ensure on time arrival. Our dresses are made to order. Hope you enjoy shopping here with us:)

    Av Dale 09 / 07 / 2013 Var dette svaret nyttig? (0) (0)

  • Colour Jade

    I have noticed when searching your website that the colour Jade in the Chiffon material varies from a blue shade to a green shade. Do you know which one it is for the above dress. Would it be possible to have a photo? Thank you.

    Av Katherine Maw 27 / 06 / 2013

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Please refer to the following color chart to check the actual jade color of chiffon fabric.
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.:)

    Av Dale 27 / 06 / 2013 Var dette svaret nyttig? (0) (0)

  • Colour Burgundy and Ruby!!

    Hello! I would love to order a floor- length Chiffon dress but i'm a bit confused with the colors of the two red kind colors! In some pictures "ruby " is fluo bold red,in other more warm and in some pictures "Burgundy" looks like warm ruby and in other too dark! (with the same pc) So if there two samples really helpful or a description to help me more? I like more the "warm ruby" (not the fluo one) color but in some pictures that i thought was ruby was burgundy!
    thank you,
    Dimi

    Av Demi 21 / 05 / 2013

    Sorry for confusion caused. Different fabric may have different color shades. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    Here is a link for our fabric samples:
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Fabric-by-the-1-2-Yard_p89119.html
    Thank you for shopping with us:)

    Av Dale 21 / 05 / 2013 Var dette svaret nyttig? (1) (0)

  • Please could you tell me the colour of the dress opposite, we are looking for pale peach dresses.

    Do you have any other dresses in pale peach? Is there any chance of getting some sample fabric?
    Thank you so much
    Kind Regards
    Linda

    Av Linda 03 / 05 / 2013

    Please be kindly noted that shown color is champagne. You can buy the fabric on the following page.
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html
    Thank you for shopping with us:)

    Av Smile 05 / 05 / 2013 Var dette svaret nyttig? (0) (0)

  • Are all styles of dress made with the same shades of fabric?

    I wanted to know if I let my bridesmaids pick any style of dress and simply tell them the colour and fabric, e.g. lilac and chiffon, will their dresses all be made with the same lilac chiffon fabric? I want them to have styles that suit their figure but to have the same colour and fabric as each other? Many thanks!

    Av sheila 10 / 03 / 2013

    As some dresses are made by different tailors, the same chiffon may vary a little in color. I suggest you let them order the same dress to ensure color matching. If standard sizes can't fit them, they can order the dress in " Custom measurements". Thank you for shopping with us:)

    Av Dale 10 / 03 / 2013 Var dette svaret nyttig? (0) (0)

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