Sorry, white color is not available for this dress. But please don't worry, our business is still running well and your order will be processed as usual. Hope you enjoy shopping here with us:)

PorDale

Thank you for your inquiry.
We are sorry that this dress is not available in silver color. Please click the drop down menu beside the dress picture, and you will see all the colors available for this dress.
Hope you can enjoy shopping here:)

PorJoy

We are sorry but we do not offer white color for this dress. But you can choose ivory color which is very close to white color.

Please check our color chart here:

http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

Hope you enjoy your shopping with us.:)

PorRita

The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages. Sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

PorSmile

So sorry that we will make the dress exactly the same as the picture shows. We can not do the alteration for you.
Every designer has his unique design with the fixed design and material he choose, if changed, it could not assume the same style as you see in the picture.
Hope you enjoy your shopping here:)

Porlynn

Tailoring Time: 7-9 business days. Shipping Time: 3-8 business days.
it takes about 10-14 working days to reach you after payment confirmed by expedited shipping. Sorry to tell you that afraid the time is a little tight for you to get it in time. Besides, during week-long Chinese holidays, Chinese National Day (October 1, 2012), services from certain suppliers and carriers may be affected, meaning that deliveries for order placed around these holidays may be delayed 2-6 days.Maybe next time you can order from us earlier.

PorSmile

Dear Claudette,
We are sorry that we failed to find your order by your email address information. Please log in to your account and check about your new order information. It will be easier for you to find the payment history. Thank you for shopping with us:)

PorSmile

Dear Dorien,
The price is USD146.99, and currently we don't accept payment in NZD. Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 12-15 working days and a shipping time of 3-8 working days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by July 16th as you requested.
Thank you for shopping with us :)

PorSmile

Dear hilal kaymakci,
We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Hope you enjoy your shopping here:)

PorSmile

Liebe(r) anar suzy,
Sie haben 30% Chance, die Zollgebühr zahlen zu müssen. Sie müssen nur bei Zustellung des Packets dem Kurier das Steuer geben, nicht persönlich zum Zollamt fahren.Es tut uns wirklich sehr Leid. Aufgrund unserer bisherigen Erfahrung kommt es sehr selten zu Problemen bei der Einfuhr, jedoch haben wir keinen Einfluss auf Zollkontrollen. Einfuhrzölle, Steuern und Gebühren (MwSt.) sind nicht in den Artikelpreis oder Versandkosten eingeschlossen, deshalb sind unsere Produkten mit Top Qualität aber niedrigsten Preisen. Vielen Dank für Ihren Kommentar! Wir werden unsere Website und Service immer weiter verbessern! zu Ihrer vollsten Zufriedenheit! ^^

PorEmma

Dear Customer,
Following link is the processing time and shipping time for your reference. Please kindly note every dress is tailored from scratch so it takes time for tailoring. The style of dress could't be changed. Hope you enjoy shopping at www.lightinthebox.com!
http://www.lightinthebox.com/knowledge-base/?pg=kb.page&chapter=6&id=1233

PorSmile

Dear Jay Griggs,
If you have not paid for your order yet, there is no need to contact us to cancel or change it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.
If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible. Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day

PorSmile

Dear annette peoples,
Please be assured that customer satisfaction is our number one priority, and as such, we are pleased to offer a comprehensive return policy covering every item we sell. For more information, please visit the following link:
http://www.lightinthebox.com/index.php?main_page=return_policy

PorSmile

Dear jay Griggs,
You can try to ask for some extra materials from our customer service team. After placing the order, please tell us your requirements by logging in to “My Orders”, opening your order and using the links on the Order Details page to submit a Customer Service request explaining your needs. A Customer Service representative will assist you with adding or changing your order or resolving any issues you may have.

And we will need a tailoring period of 25-31 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). Here is the link for detailed info:
http://www.lightinthebox.com/html/CNY_Special.html

PorSmile