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  • Hi, I just noticed that there is no colour chart for tulle...should I look at the one for satin?

    especially because grape and regency look very different in chiffon vs satin! Thank you!

    Por Domitilla 11 / 05 / 2014

    Please refer to the satin color chart:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=8
    Thank you for shopping with us.

    Por Dale 11 / 05 / 2014 Esta resposta foi útil? (0) (0)

  • is there a way to get this dress and have the belt made from the same color as the dress?

    instead of the black belt? Please let me know. This site is amazing.

    Por Laura 23 / 04 / 2013

    Belt color will be as pictured no matter which color dress you order. Please kindly understand that the belt color can't be customized. Thank you for shopping with us:)

    Por Dale 23 / 04 / 2013 Esta resposta foi útil? (0) (0)

  • Would built-in bra support very large busts?

    I have a very large bust, would the built-in bra fully support?
    I also have a small waist, would I be able to get a dress without the custom measurements in order for it to fit nicely around my bust and waist?

    Por Chelsea 29 / 12 / 2012

    Thanks for your inquiry. It's highly suggested that you do the measurement firstly according to our measuring guide. If you have other pre-sale issues, conveniently, please log in our live chat link and our pre-sale customer service will help you solve all the pres-ale question.
    https://server.iad.liveperson.net/hc/2383438/cmd=file&file=visitorWantsToChat&site=2383438&imageUrl=http://server.iad.liveperson.net/hcp/Gallery/ChatButton-Gallery/English/General/1a&referrer=http%3A//www.lightinthebox.com/suede-upper-stiletto-heel-ankle-boots-with-sequin-party-evening-shoes-more-colors-available_p223183.html
    Thanks for coming to our website and hope you can enjoy your shopping here.

    Por Candy 30 / 12 / 2012 Esta resposta foi útil? (0) (0)

  • Will my dress arrive on time?

    I have been told this dress will take 7-9 days to ship, but my timeline says it will ship on the 15th November, which is 15 days after I ordered it. Is there any way to resolve this so that it ships in at least the stated amount of 9 days? The reason I have ordered this dress is that, according to the information given on the page, it will arrive in time for my event.

    Por Sara 03 / 11 / 2012

    As for your Aftersale case, you need to submit a ticket to our professional aftersale dept immediately, which is in charge of order processing and shipping. Thus your issue could be solved. Right?
    Let me guide you to do it, ok? Would you please follow my steps?
    1.Please log in your account on our site first and then click 'My Account“ at the upper right side of your page
    2.then click View Details or your order number
    3.Can you see "Ask about custom duties" in red above the order status line? Please click it
    then Can you see the message box now?
    please write in the message box to tell them about your issue,and then submit it. The customer service will reply to your ticket and help you。

    Por Smile 03 / 11 / 2012 Esta resposta foi útil? (0) (0)

  • Will this dress arrive on time?

    I have just ordered this dress and am now worried about it arriving before the event I have ordered it for. The description on the page says 7-9 business days to tailor the dress, but the answer to a similar question asked was 15-19 days. If it is the second option, my dress is unlikely to arrive on time.

    Por Sara 01 / 11 / 2012

    Thanks for your shopping with us. it takes about 2-3 weeks to reach you after payment confirmed by expedited shipping, including 7-9 business days for tailoring and 3-5 business days for delivering. Hope you enjoy your shopping here:)

    Por Smile 01 / 11 / 2012 Esta resposta foi útil? (0) (0)

  • Will the dress be tea-length regardless of height?

    I'm around 5ft 6in and I'm wondering if the dress will be tea length - as shown on the model and Mila- if I didn't use the custom measurements.

    Por Chloe 30 / 09 / 2012

    Thanks for your question.
    Please kindly check the size chart about the length of "Hollow to Floor" and compare it to your own measurement.
    Here is the link of size chart:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
    Hope you enjoy shopping here. :)

    Por Smile 01 / 10 / 2012 Esta resposta foi útil? (0) (0)

  • Colour swatch

    Hi do you offer a colour swatch book of the materials? Another website I've been looking at, which is similar to yours, offer a swatch book to buy of their material. I can't decide what colour to get this dress in but also am worried it will be completely different in real life!

    Thanks for your help.

    Por Penny 29 / 07 / 2012

    If you want to buy some samples, you may refer to the following link to order the fabric and color that you prefer.
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Swatch_p84823.html

    Por Smile 29 / 07 / 2012 Esta resposta foi útil? (0) (0)

  • Can I swap the black satin belt on this dress to something beaded?

    Hello

    I am looking at ordering this dress for my wedding reception dress however I wanted to know if I could get the belt beaded with beads/diamontes instead of just the plain black belt. I know it will cost more money so if that is possible could you let me know how much more. I would like it to be the same thickness as the black fabric belt shown.

    Thank-you so much for your help

    Regards
    Kat

    Por Kat 26 / 06 / 2012

    Dear Kat,
    Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    Por Smile 26 / 06 / 2012 Esta resposta foi útil? (0) (0)

  • f I order today May 28th 2012 when may I be sure of receiving dress to the uk

    Would there be extra tax to pay?
    Thanks for your time.

    Por katey 27 / 05 / 2012

    Dear katey,
    We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. Please refer to the following link:
    http://www.lightinthebox.com/knowledge-base/c10/a29.html
    Hope you enjoy your shopping here :)

    Por Smile 28 / 05 / 2012 Esta resposta foi útil? (0) (0)

  • Muss man per Vorkasse bezahlen?

    Ich würde gerne mehrere Kleider gleichzeitig zum Anprobieren bestellen, um Versandkosten zu sparen.
    Ich bin schuldenfrei und stehe nicht in der Schufa und würde die Kleider gerne hinterher bezahlen. Ist das möglich?

    Por Carina Knetsch 26 / 04 / 2012

    Liebe(r) Carina Knetsch,
    Leider akzeptieren wir nur Zahlungen im Voraus. Wählen Sie bitte eine am besten praktische Zahlungsart für Sie.
    MfG

    Por Emma 26 / 04 / 2012 Esta resposta foi útil? (0) (0)

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