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Tudo | Faqs | Descrição do Produto | Envio ou Pagamento | Questão de Serviço de Apoio ao Cliente
1) If I order today, will the dress arrive on or before 9/28? 2) I need the exact length of dress
Regarding question 2), can you give the length of the dress from the shoulder to hem line please?
Thanks!
Por Julie 10 / 09 / 2012
Thanks for asking, it takes 10-14 business days for you to get the dress if you choose expedited shipping, We are sorry that we don't record the exact length of the dress, as different size have a diiferent length, all you need to do is to choose the right size of the dress according to the item's size chart on the item's webpage, if the size is right then the dress will looks as same beautiful as the model shows on picture when you wear it.
Guten Tag, kann man das Kleid zurüchschicken wenn das nicht passen würde?
Ich verstehe die grösse nicht.Ich brauche grösse 36 oder s.
Por mrgarita 07 / 07 / 2012
Liebe(r) margarita,
Kleider in Standardgrößen werden für jeden Kunde sorgfältig maßgeschneidert. Wegen verschiedenen Bedürfnissen der Kunden sind die Kündigungs- und Rückgabebestimmungen für solche Kleider strenger als die anderen Artikel. Seien Sie bitte vorsichtig beim Bestellen. Für weitere Details lesen Sie bitte hier unsere Rückgabebestimmungen:
http://www.lightinthebox.com/html/All-You-Need-To-Know_de.html?tab=4
MfG
Is there any chance I could receive this dress by 18th June?
I have an important event coming up and wondered if I pay for the speedy delivery is there any chance I could receive dress by 18th June?
Por Ester 11 / 06 / 2012
Dear Ester,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 12-15 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 18th June as you requested.
Can i pick a different colour?
If i need to have a dress made to a specific size am i able to pick a colour that is not in the drop down colour box? I am after the Satin Column Bateau Knee-length Cocktail Dress inspired by Rachel McAdams but i am wanting it in Dark Navey. Is this possiable? Thanks Jessica
Por Jessica 21 / 05 / 2012
Is it possible to change the lenght of a dress or is sold as is?
I'm attending a church event and i need one of the dresses to be slightly longer like right at the knee...is it possible?
Por Whitney 18 / 01 / 2012
Dear Whitney,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
For example, for knee-length dress, please refer to the link:
http://www.lightinthebox.com/narrow/knee-length_v1279t0/special-occasion-dresses_c2048
can you please send me a picture of this dress in the colour 'hunter'
i am thinking of ordering this dress and would like to see a picture of this in the colour 'hunter'
Por Sabrina 25 / 11 / 2011
Dear Sabrina,
The photos displayed on our site are everything we currently have available. We aim to provide all the info you need on the product pages, but you could also try posting a request for pictures on the product page. Some of our customers share photos of themselves wearing their LightInTheBox.com dress in the reviews section of the dress’s page.
