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  • Different tailoring times

    Hi,
    I notice you give a tailoring time of 7-9 days and others are greater? How long would tailoring take for the dress inspired by Renee Bargh? I would also need to expedite shipping to Australia

    Por Kristine 23 / 02 / 2013

    Thanks for your question.
    Please kindly note that because it is Chinese New Year season now, the supplier need more time to make it.
    And we will need a tailoring period of 16-19 business days and shipping time of 3-8 business days for that dress because it is made from scratch now.
    Hope you enjoy your shopping here.

    Por Smiley 25 / 02 / 2013 Esta resposta foi útil? (0) (0)

  • I need the dress in March, so when should I start ordering? I live in Anchorage, Alaska.

    I really like the "Taffeta Trumpet/ Mermaid One Shoulder Floor-length Evening Dress inspired by Renee Bargh" it blew me away. But I didn't want to rush my time into buying the dress. I want to know how long will it take to make the dress and how long shipping will be.

    Por susan 23 / 01 / 2013

    Thanks for your question.
    Please kindly know that we will need a tailoring period of 7-9 business days and shipping time of 3-8 business days for that dress because it is made from scratch. So we may suggest you place the order a month before the occasion.
    Hope you enjoy your shopping here.

    Por Smiley 24 / 01 / 2013 Esta resposta foi útil? (0) (0)

  • HELLO, i need this dress by february 1st. is there any way to get it that quickly?

    HELLO, i need this dress by february 1st. is there any way to get it that quickly?

    Por JD 22 / 01 / 2013

    Thank you for your inquiry.
    You can see in the specification part: tailoring time 7 to 9 working days and shipping time 3 to 8 working days, so about 3 weeks you can get it because they are made from scratch. If you choose expedited shipping method(fastest shipping method here) when you checkout, it takes about 10 to 14working days to you.
    This is the fastest time. We are afraid that the time is not enough for you to get it by Feb 1st.

    Por Joy 22 / 01 / 2013 Esta resposta foi útil? (0) (0)

  • i ordered item 1205112002702800 on may 11th with expedited shipping (3-5 days)

    so it will be guaranteed to be here by may 16th

    Por lynn 13 / 05 / 2012

    Dear Lynn,

    For order tracking, please log in to “My Orders” to see if there are track numbers, or you can click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

    Thank you for your shopping with us!

    Por Smile 14 / 05 / 2012 Esta resposta foi útil? (0) (0)

  • Shipping cost and material colour

    Hi,
    I am considering this dress to be ordered.
    And I have 2 questions:
    1/ what is the shipping cost to Kazakhstan
    2/ could you please send me the all colours of material you have in order I may choose right colour.

    Also how long does it take to make the dress?

    Por Aliya 26 / 04 / 2012

    Dear Aliya,
    1) Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.

    You can calculate the cost by following these steps:
    1. Add the item you want to your shopping cart.
    2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
    3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.

    2) Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2

    3) We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. Hope you enjoy your shopping here:)

    Por Smile 27 / 04 / 2012 Esta resposta foi útil? (0) (0)

  • Rush on dress order?

    I would like to order this dress, my prom is on April 28th 2012, is there a way to pay for expedited shipping to receive it by that date? How much does regular shipping cost?

    Por Soleil 10 / 04 / 2012

    Dear Soleil,
    We will need a tailoring period of 13-15 working days and shipping time of 3-8 days. And unfortunately we cannot rush orders for our made-to-order dresses, since we receive and process many orders on a daily basis and cannot risk compromising quality. Hope you enjoy your shopping here:)

    Por Smile 11 / 04 / 2012 Esta resposta foi útil? (0) (0)

  • If I place my order for this dress on March 6 will I recieve it by April 9?

    I need this dress by April 9, 2012. I will be leaving the country on April 12 and need to take the dress along for an event. Hopefully it fits like a glove and needs no alterations. Please let me know if I should place the order.

    thanks

    Por jennifer 05 / 03 / 2012

    Dear jennifer,
    As we require a tailoring period of 15-19 working days and shipping time of 3-8 days, there’s a chance your dress may not arrive by your deadline of April 9.
    While some customers may find their packages arrive sooner than the expected delivery date, please understand that we can only guarantee delivery within our stated tailoring and shipping times.

    Por Smile 06 / 03 / 2012 Esta resposta foi útil? (0) (0)

  • will I receive it in time for my wedding next month on February 23, 2012?

    I fell in love with this dress for my wedding. I want to know, if I purchase this dress this week, will I receive it in time for my wedding next month on February 23, 2012?

    Por Kenni 16 / 01 / 2012

    Dear Kenni,
    Please understand that as all our dresses are made to order from scratch. We will need a tailoring period of 18-24 working days and shipping time of 3-8 days due to the Chinese New Year (January 23, 2012). We are sorry to say that if you ordered today, it would not reach you by the end of February as you requested.

    Por Smile 17 / 01 / 2012 Esta resposta foi útil? (0) (0)

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