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Work on Apple computer?
Can you tell me the carrier of shipping to Greece ?
Can I select the carrier?Because with DHL,FeDex and UPS we have problem with the custom
Por mylonn 17 / 08 / 2012
Thank you for your inquiry. You may check the shipping cost in your shopping cart by clicking the button "estimate shipping cost" under the bottom of the cart page after you add the item to your shopping cart. And you may click the link "ask about customs duties" in your order detail page to leave us a ticket to select the carrier. Generally, we will use EMS to deliver the order to Brazil. It is good at clearing the custom.
voltage and power plug
I dont see any option to choose the voltage I will need in the purchase chart. Here is 220V.
Also, I see UK, US, AU and EU adapters. What is the best to use in Brazil?
Por surfmore 17 / 08 / 2012
Does it work on dual 110/220V?
Ladies and Gentlemen,
I received you IP camera and connect it to my PC. It's working, but it is not possible to save pictures or videos to the PC and watch them. I already called my IT specialist to help me. He also could not solve this problem. Please send a detailed description how to mange this.
Thank you in advance
Por Bruno Stadie 15 / 08 / 2012
So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.
DOES IT SUPPORT WIRLESS N
What is the Motion Detection range?
I was trying to find out more about the motion detection system, but I can't find what is the rage for it... can you please tell me? I need it for a wide space and I want to know if I need to buy 4 or 5 of this items to cover the whole place.
And In a diferent matter, can you tell me please whats the warranty for this product?... I've read somewhere in this site that you only give 30 days?... please tell me thats not right.
Por Avael 15 / 08 / 2012
Thank you for asking, Nightvision is10 Φ5 LED,IR distance is 10m,Rotation Angle Pan is 355° and Tilt is 90°. The warranty is 30days, The warranty may be a little short, but that shows our strong confidence in the high-quality of our items.And If you have any problem with it, you can contact our after sales for professional advice and they will get it resolved for you within the shortest time. Hope you can enjoy your shopping here.
sobre la conexion a mi ordenador
hola, queria preguntar, que la camara es para ponerla en el chalet pero alli no tengo internet, desde la otra punta de la ciudad si, que es donde vivo. puedo conseguir ver lo que pasa aunque alli no tenga wiffi? como puedo conseguir verlo? gracias.
Por pilar 15 / 08 / 2012
why you can not record throu your android
why you can not record throu your android? is it a problem with the application? can this camera connect to an alarm system ? with motion detection if something moves give a signal and start records in the computer?
Por neofytos 15 / 08 / 2012
This camera can only record wish the software we send you with it. It can not be connected to an alarm system. This IP security camera will automatically start recording when an object i.e. person is detected by the onboard sensors. Thanks for shopping with us. :)
1. looking for a wireless security camera which will record what it sees in a hard disk for 1 month
2. I live in a wooden frame house can this unit b used for the 1st and second floor at the same time?
3 Can the camera be used for outside or must I get a separate camera for outdoors?
4 Can this unit be incorpoarated with your door intercom unit?
5 Is there a monitor hooked up to it soyou can check what it sees?
Por James 14 / 08 / 2012
This IP camera can be used for the first and second floor at the same time and its working temperature is -10~50 °C. Sorry that this camera can not be incorporated with door intercom unit. You can use your computer and smartphone to connect to this IP camera. Hope you enjoy your shopping here.