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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is there a way to disable the LED lights or turn them off and on as desired?

    Is there a way to disable the LED lights or turn them off and on as desired?

    By Grant Feb 20, 2015

    The LED cannot be disabled unless it is broken.
    Thanks for your inquiry.

    By Dale Feb 22, 2015 Was this answer helpful? (0) (0)

  • What's the flow rate please of this good looking shower

    12 inch led shower flow rate. Need a good flow shower

    By Pravin Dec 23, 2014

    The flow rate is 10L-12L per second.
    Please feel free to ask if you have further questions.

    By Haley Dec 23, 2014 Was this answer helpful? (0) (0)

  • it says 360 degress adjustable

    but it is not adjustable do you have a fitting to make it 360 adjustable

    By j Jul 17, 2014

    No, it is not 360 degree adjustable.
    How do you like this one? It is 360 degree adjustable:
    http://www.lightinthebox.com/Chrome-Centerset-LED-Handheld-Shower-Head--1039-M4008_p162393.html
    Hope you enjoy shopping here with us.

    By Bo Jul 18, 2014 Was this answer helpful? (1) (0)

  • Pipe adapter with US pipe fitting

    If I purchase this rain head and the thread adapter for US pipe sizes which you sell, will I be able to see the adapter between the rain head and the pipe? The adapter appears to be a brass color, not chrome.

    Will the adapter restrict water flow to the rain head?

    By Lockon Apr 08, 2014

    We don't have the 3/8" adapter for sale now. Here is a link for the 9/16" adapter which is not in chrome color:
    http://www.lightinthebox.com/A-Pair-of-Pipe-Reducing-Bushings--G1-2--Male-x-9-16--Female-0599-QH1002-_p191826.html
    Please feel free to ask if you have further questions.

    By Dale Apr 08, 2014 Was this answer helpful? (0) (0)

  • What thread type and size is the connection fitting that's connects it to the arm?

    We are in Australia and I wanted to check if the fitting will be compatible with our fittings?

    By Sam Oct 21, 2013

    It uses G1/2" thread size. Please feel free to ask if you have further questions.:)

    By Dale Oct 21, 2013 Was this answer helpful? (0) (0)

  • Do you combine shipping?i recently bought a led tap and liked the product.

    I would like to purchase Another 4 taps a kitchen mixer ,a ceiling fixed shower head and 2 other shower wall mounted plus all the accessories do you reduce prices for multiple orders?

    By Greg Oct 12, 2013

    Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Dale Oct 13, 2013 Was this answer helpful? (0) (0)

  • What is the minimum maximum pressure required for this product.

    I have 2bar pressure entering house and at shower head connection 1.5 bar. when shower head connected there is hardly any water coming out. of centre of head and low flow on the out side holes.

    By Ian Aug 03, 2013

    Thanks for your inquiry. The working pressure of this item is 0.3--0.5 MPa. Wish you enjoy your shopping here.

    By Amy Aug 04, 2013 Was this answer helpful? (0) (0)

  • is the stainless steel shower head with color changing LED quiet? Or does it have a turbine inside?

    stainless steel shower head with color changing LED quiet? Or does it have a turbine inside?

    By Deborah Jul 12, 2013

    Please be kindly noted that LED light color will change according to the water temperature as follows.
    LED turns Blue between 0-30℃ (32-86℉).
    LED turns Purple between 31-40℃ (87.8-104℉).
    LED turns Red between 41-50℃ (105.8-122℉).
    LED turns Red flashing between 51-100℃ (123.8-212℉).
    It doesn't have a turbine inside.
    Thank you for shopping with us:)

    By Smile Jul 14, 2013 Was this answer helpful? (0) (0)

  • Recently ordered, but does it come with a faucet?

    I haven't received my order yet but I was wondering if it came with a faucet to turn the water on or is it just a shower head?
    Where can i find the handles to activate water?

    By simon Jun 04, 2013

    This item only comes with the shower head. You can order a handle on the following link to control this shower head:
    http://www.lightinthebox.com/c/shower-faucets_2863/6.html
    Thank you for shopping with us:)

    By Dale Jun 04, 2013 Was this answer helpful? (0) (0)

  • Is this for wall mount or can it be used with a ceiling mount?

    Can it be installed with a ceiling mount? Most shower heads work with wall mounts.

    By Jessica May 28, 2013

    It can be installed with a ceiling mount. Hope you enjoy shopping here with us:)

    By Dale May 28, 2013 Was this answer helpful? (0) (1)

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