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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Did I have to pay more

    I have read reveiws and it is saying you have to pay more money when it arrives due to taxes

    By Jayne May 08, 2016

    Reply(1)

    Please input your reply.

    The tariff charge depends on the import policy of your country. We are located in China. For specific details about the import policy, please consult with your local Customs about the specifics of such policy.
    Thank you for shopping with us.

    By Fabio May 09, 2016 Was this answer helpful? (0) (0)

  • how LED lights work?

    I bought a rainfall shower head LED item #00172071, not sure how colour LED light works with it? I am not sure I got all the required items in the box or not? Cos there is nothing besides the shower head!!! Please let me know. Thanks.

    By KJ Apr 27, 2016

    Reply(1)

    Please input your reply.

    The LED is activated by the flow of water, you do not need anything more.
    Thank you for shopping with us.

    By ana_remote Apr 28, 2016 Was this answer helpful? (0) (0)

  • faucet

    Hi,
    i m tring to find the faucet compatible for this product id:
    #00172071 and #03455982.
    Can you help me?
    I need a double way faucet.

    tks
    Fabio

    By FABIO Apr 10, 2016

    Reply(1)

    Please input your reply.

    The following faucet is recommended:
    http://www.lightinthebox.com/Single-Handle-Chrome-Waterfall-Bathroom-Sink-Faucet-0778-SD-05_p156413.html?prm=1.2.1.0
    Thank you for shopping with us.

    By LITB CS Apr 10, 2016 Was this answer helpful? (0) (0)

  • CAN I ORDER PARTS LIKE THE LED LIGHTS WITHTHE INTERNAL SPINNER

    I HAVE ANOTHER ONE. I WOULD LIKE. TO ORDER THAT PART BUT HOW DO I ORDER IT

    By Ross lawson Feb 06, 2016

    Reply(1)

    Please input your reply.

    Sorry, we do not sell the LED lights parts separately.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Feb 07, 2016 Was this answer helpful? (0) (0)

  • 12 shower head

    do you have 12 inch black matt square Led ceiling mount rain shower

    By Adrienne Jan 31, 2016

    Reply(1)

    Please input your reply.

    Sorry, we do not have 12 inch black matt shower head.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Feb 01, 2016 Was this answer helpful? (0) (0)

  • 12 shower head

    do you have 12 inch black matt square Led ceiling mount rain shower

    By Adrienne Jan 31, 2016

    Reply(1)

    Please input your reply.

    Sorry, we do not have 12 inch black matt shower head.
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Feb 01, 2016 Was this answer helpful? (0) (0)

  • What is the water pressure in Gallons per Minute (GPM)?

    SO I can compare with others, most showers in the USA have a gallons per minute specification. Thank you

    By Bianca Jan 27, 2016

    Reply(1)

    Please input your reply.

    GPM (7.57 L/min).
    If you have any questions, please do not hesitate to contact us.
    Hope you can enjoy your shopping here.

    By Alison Jan 28, 2016 Was this answer helpful? (0) (0)

  • Shower arm

    I am looking for an arm to raise the height of this shower head. As the wall outlet is to low. Would you have an arm suitable?

    By Julian Jan 17, 2016

    Reply(1)

    Please input your reply.

    Sorry that it is not for sale now.
    Thanks for your inquiry.

    By Vivien Jan 18, 2016 Was this answer helpful? (0) (0)

  • Does this 12 inch rain shower head can only be ceiling mounted or can it also be wall mounted ?

    12 inch Stainless Steel Shower Head with Color Changing LED Light

    I would like to buy for wall-mounted and ceiling mounted as well

    By Graciela Dec 28, 2015

    Reply(1)

    Please input your reply.

    It can be ceiling mounted and wall mounted.
    If it is wall mounted, you have to buy a shower arm.
    Thank you for shopping with us.

    By LITB CS Dec 28, 2015 Was this answer helpful? (0) (0)

  • Is this Australian complaint?

    what is the Water Efficiency rating for Australa?

    By Diane Allwood Nov 22, 2015

    Reply(1)

    Please input your reply.

    No, it is not Australian complaint.
    Please feel free to ask if you have further questions.

    By Vivien Nov 22, 2015 Was this answer helpful? (0) (0)

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