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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Product questions

    What is the operating temperature range for the outdoor camera? Will it work in cold temps?

    Does it have problems with condensation?

    Does the button on the camera ring a chime on the indoor unit when pushed, like a door bell, or is it only to turn the microphone on?

    This says it's for outdoors, but is the camera unit actually waterproof?

    By Eric Dec 17, 2013

    1. Outdoor camera working temperature: -15℃~55℃
    2. It doesn't have problem with condensation.
    3. When outdoor camera button is pressed, you'll hear a ring from the indoor unit, like a door bell.
    4. The camera is not waterproof.
    Thank you for shopping with us:)

    By Dale Dec 17, 2013 Was this answer helpful? (0) (0)

  • How to install?

    Is there a need for drilling on wall or door? How do u fix this?

    By Martg Nov 02, 2013

    The monitor is wireless. But you'll need to install the camera on the wall. User manual with details will be included for you. Thank you for shopping with us:)

    By Dale Nov 03, 2013 Was this answer helpful? (0) (0)

  • Can it record video?

    I am interested. Can it record video or only take photo?

    By Martg Nov 02, 2013

    It record video as well. Hope you enjoy shopping here with us:)

    By Dale Nov 03, 2013 Was this answer helpful? (0) (0)

  • Can I see the visitors without they pushing the external button ?

    Does the screen have the option to switching on the camera without the visitor pressing the external button on the door ?

    By Emad Sep 16, 2013

    Yes, you can check the environment at your door even if there is nobody press the button. Hope you enjoy shopping here with us:)

    By Dale Sep 16, 2013 Was this answer helpful? (0) (0)

  • Additional monitor

    If I ordered this equipment and decided after installation that I wanted extra monitor could these be supplied and at what cost

    By Malcolm Jul 12, 2013

    Please be kindly noted that it cannot work other monitors.
    Suggest you buy a set with more monitors on the following page.
    http://www.lightinthebox.com/c/1-camera-with-3-or-more-monitors_5442
    Thank you for shopping with us:)

    By Smile Jul 14, 2013 Was this answer helpful? (0) (0)

  • Can you have two cameras on one receiver ?

    What is the cost of an extra door phone?

    By Superstan101 Jun 03, 2013

    This item can't be added with an extra camera. Please check if the following ones can meet your satisfaction:
    http://www.lightinthebox.com/2-4ghz-wireless-7-lcd-monitor-home-security-video-door-phone-and-intercom-system_p465649.html
    http://www.lightinthebox.com/2-4ghz-wireless-3-5-inch-monitors-video-door-phone-with-2-camera_p465638.html
    Thank you for shopping with us:)

    By Dale Jun 03, 2013 Was this answer helpful? (0) (0)

  • weatherproof?

    Is this camera unit weatherproof suitable for outside installation?
    Thank you.

    By Houchins May 28, 2013

    No, this item is not waterproof. Thank you for shopping with us:)

    By Dale May 28, 2013 Was this answer helpful? (0) (1)

  • Maxime distance between outdoor camera and indoor monitor???

    The main entrance of my house is far 85 meters from the local of the monitor, and on the intermediate space there are kiwis trees.
    Your Wireless Door Intercom can work well???
    Awaiting your soon reply, best regards.

    By Antonio Simões May 16, 2013

    Please be noted that the working distance can be more than 280m. You can use it in your house. Hope you enjoy shopping here with us:)

    By Dale May 16, 2013 Was this answer helpful? (0) (1)

  • Can the monitor connect to other wireless cameras?

    I already purchased some black tiny micro camera already and I was hoping of being more mobile but the signal kept jamming a little as I was moving the receiver and the monitor.

    If I buy this product of yours, you're telling me I would have the ability to be very mobile while viewing the camera and no signal problems will occur because of my mobility?
    And I would also be able to connect a micro camera from my previous purchase?

    By John Malone May 06, 2013

    Please kindly understand that the indoor monitor of this item can be mobile. But there is signal problem depends on the strength of your signal. Please note that the monitor can't be connected with extra camera. Please feel free to ask if you have further questions.:)

    By Dale May 06, 2013 Was this answer helpful? (1) (0)

  • Does the out door camera need power? is there one where the out dooe camera do not need power.

    Does the out door camera need power? is there one where the out dooe camera do not need power.

    By naz Feb 03, 2013

    Please kindly check in the following link for the video door phone system can work with rechargeable battery:
    http://www.lightinthebox.com/villa-type-building-wireless-intercom-with-2-monitors_p227015.html
    Thanks for your inquiry!

    By Alex Feb 03, 2013 Was this answer helpful? (0) (0)

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