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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • When do you expect to have this product back in stock (EU model)

    When do you expect to have this product back in stock (EU model)

    By Terri Nov 03, 2013

    We are trying to restock it now. But don't worry, please click In stock Notice beside the item picture, and log in your account. Thus once it is back, you will get an email.

    By Dale Nov 03, 2013 Was this answer helpful? (0) (0)

  • Can you also use it for gel nail polish?

    Can you also use it for gel nail polish?

    By loes Sep 24, 2013

    Yes, you can use it for gel nail polish. Please feel free to ask if you have further questions.:)

    By Dale Sep 24, 2013 Was this answer helpful? (1) (0)

  • what volt in canada?

    what power selection should i pick for canada?

    By Selene Sep 22, 2013

    Please choose US adapter for using in Canada. Hope you enjoy shopping here with us:)

    By Dale Sep 22, 2013 Was this answer helpful? (0) (0)

  • I am not sure what power selection I should pick for Canada???

    I am not sure what power selection I should pick for Canada? Do you know what others have picked?

    By Diane Sep 17, 2013

    To use it in Canada, please choose US adapter. Hope you enjoy shopping here with us:)

    By Dale Sep 17, 2013 Was this answer helpful? (0) (1)

  • How long it will take to receive it

    Hi, how long it will takes to receive it? I am from Lithuania. Thanks

    By Evelina Aug 04, 2013

    Processing takes 6-10 days. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us:)

    By Dale Aug 04, 2013 Was this answer helpful? (0) (0)

  • what would the customs fees be for a canadian buyer

    im woundering what customs fees would be for a canadian buyer and if theres a way to pay them all at the same time so shipping isnt interupted

    By Laura Jul 28, 2013

    We only charge item price and shipping fee for your order. Sorry that we can't provide exact information on this issue. It depends on the import policy of your country. We are located in China. Please consult with your local Customs about such policy. Thank you for shopping with us:)

    By Dale Jul 28, 2013 Was this answer helpful? (0) (0)

  • Is this lamp suitable for shellac cnd nail varnish?

    Is this lamp suitable for shellac cnd nail varnish?

    By Mag Jun 23, 2013

    This item is only suitable for UV curing. Thank you for shopping with us:)

    By Dale Jun 23, 2013 Was this answer helpful? (0) (0)

  • extra bulbs?

    does the lamp come with extra bulbs?

    By Rhonelda May 07, 2013

    No, it doesn't come with extra bulbs. Please feel free to ask if you have further questions.:)

    By Dale May 07, 2013 Was this answer helpful? (0) (0)

  • Suitable For Australia

    For Australia Is that the AU Adaptator? what voltage is suitable? are the bulbs easy to find? thank You

    By Maria May 02, 2013

    Yes, for Australia, you need to choose AU adapter and 220V voltage. You can find the bulbs in your local store. Thank you for shopping with us:)

    By Dale May 02, 2013 Was this answer helpful? (0) (1)

  • Hello, Where can i buy additional UV lamps for this particular lamp? I would like 4 extras.

    I want to buy additional/replacement lamps for this paticular 36W lamp, Where can i order these from? Please Help :)

    By Kirsten May 01, 2013

    Please kindly understand that we don't sell its lamp separately. Sorry for inconvenience caused.

    By Dale May 01, 2013 Was this answer helpful? (0) (0)

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