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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can this light fixture be put on a dimmer swith?

    I have this in my living room room and would like to put a dimmer switch on it.

    By Merlyn Mar 20, 2016

    Reply(1)

    Please input your reply.

    No, it does not work with a dimmer switch.
    Thank you for shopping with us.

    By LITB CS Mar 20, 2016 Was this answer helpful? (0) (0)

  • Do you have any cool white LED bulb suitable for this chandelier ? Thanks

    I already bought this chandelier 4 years back now the time to change bulbs.Do you have any GU10 cool white led bulb suitable for this?

    By Binu Jul 31, 2015

    Reply(1)

    Please input your reply.

    Dear customer, here are the links for your reference:
    http://www.lightinthebox.com/gu10-7w-500lm-6000k-cool-white-light-led-spot-bulb-100-240v_p1192010.html
    http://www.lightinthebox.com/duxlite-dimmable-gu10-10w-halogen-90w-1xcob-810lm-6000k-cool-white-light-led-spot-bulb-ac-220-240v_p1408941.html
    http://www.lightinthebox.com/gu10-1-1-2w-20-led-55-65lm-6000-7000k-cool-white-light-led-spot-bulb-110v_p851470.html
    http://www.lightinthebox.com/gu10-9w-700-900lm-6000-6500k-cool-white-color-light-led-spot-bulb-220v_p2530478.html
    We hope you enjoy shopping here with us.

    By Fiona Aug 01, 2015 Was this answer helpful? (0) (0)

  • Could this light be recessed in the ceiling or do the lights need to be vented.

    We would like to recess this light into the ceiling but are concerned that it may over heat, is it possible to do so.

    By John Feb 18, 2014

    Reply(1)

    Please input your reply.

    No, this light cannot be recessed in the ceiling. Thanks for your inquiry.

    By Dale Feb 18, 2014 Was this answer helpful? (0) (0)

  • Hi I have 3 questions as follow :

    1. Can I use led light bulb for this product ?
    2. Is there any voltage issue to use it in Malaysia ?
    3. How long is the shipment time ?

    By Alice Feb 09, 2014

    Reply(1)

    Please input your reply.

    1. You can use LED bulbs on this light.
    2. Please choose 220-240V for Malaysia.
    3. Processing takes 24 hours. Delivery takes another 6-8 business days.
    Thank you for shopping with us.

    By Dale Feb 09, 2014 Was this answer helpful? (0) (0)

  • Do I have to pay anything else besides the listed price if ship to UK?

    I thought I saw somewhere duties/tax being mentioned?

    By Didisnow Feb 01, 2014

    Reply(1)

    Please input your reply.

    We only charge item price and shipping fee for your order. The tariff charge depends on the import policy of your country. We are located in China. Please consult with your local Customs about such policy. Thank you for shopping with us.

    By Dale Feb 02, 2014 Was this answer helpful? (0) (0)

  • Please can I know cost of shipment to Guangdong and also to Port Harctour, Nigeria

    Also, am planning to visit China, may I know your physical address so I can visit and make a whole purchase of some products.
    I look forward to hearing from you.

    Samuel Onyeka
    MD, IGS, Nigeria
    +2348034695788

    By Samuel Onyeka Sep 15, 2013

    Reply(1)

    Please input your reply.

    We are based in China. Shipping cost varies based on weight of the order as well as shipping distance. Here is a link for your reference about how to calculate shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html
    Thank you for shopping with us:)

    By Dale Sep 15, 2013 Was this answer helpful? (0) (0)

  • is it suitable for use with a dimmer switch?

    is it suitable for use with a dimmer switch?

    By bev Sep 12, 2013

    Reply(1)

    Please input your reply.

    The included bulb is not dimmable. Thank you for shopping with us:)

    By Dale Sep 12, 2013 Was this answer helpful? (0) (0)

  • Hi can you get a 10 light K9 crystal Chandelier in Globe Shape. Thanks

    What is the cost to ship tp New Zealand

    By Eileen Skilton Aug 04, 2013

    Reply(1)

    Please input your reply.

    Thanks for your inquiry. Sorry to say that we don't have any 10 light K9 crystal Chandelier in Globe Shape.

    By Amy Aug 04, 2013 Was this answer helpful? (0) (0)

  • Shortern length

    Hi, can we alter the length of the light, ie. to shorten it? Thanks.

    By Karen Jul 14, 2013

    Reply(1)

    Please input your reply.

    Yes, the hanging chain can be adjusted for a shorter length.
    Hope you enjoy shopping here with us:)

    By Dale Jul 14, 2013 Was this answer helpful? (0) (0)

  • Larger K9 Crystal

    For the K9 Crystal Chandelier in Globe shape, do you have a larger size like, 50cm width and 80cm in height? Thanks.

    By aloysius Jun 18, 2013

    Reply(1)

    Please input your reply.

    Sorry that this light doesn't have a larger size. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:)

    By Dale Jun 18, 2013 Was this answer helpful? (0) (0)

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