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Do you know the make/model or manufacturer of this system
I have forgotten my password to access the system and need to know the default admin password but cannot find this without contacting the manufacturer
by Ian Davidson Aug 15, 2016
Due to the division of responsibilities between different parties, please kindly understand that we are not able to deal with this issue.
But don't worry, please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. After they get your ticket, they will answer your questions within one business day.
For more detailed information, the following information is for your reference:
Thank you for shopping with us.
Can the cameras communicate with the main box wirelessly ? If not how long are the wires ?
I prefer not to run wires all over my house if you have a wireless system that I can use via a router. If you have one please indicate the model number. Thanks !
by Joseph Aug 15, 2016
The DVR should be used with the wired CCTV camera. If you want to have wireless camera, both a receiver and a DVR is needed.
Please feel free to ask if you have further questions.
Does it work in the UK
Can all the units fetures be operated over the LAN?
Does this kit have a hard disk fitted? If so what sizes, if not can you recomend one?
Not sure what to write hear, but it need to be at least 30 characters.
by Cliff Aug 15, 2016
It doesn't have a hard disk installed. It works with SATA HDD. But we don't have such hard disk for sale now. Please find in your local store. Hope you enjoy shopping here with us:
If this kit doesn't need an Internet to record, what's the internees connections purpose? Does an Internet connection affect the recordings?
by Darl Aug 15, 2016
You need to connect it to the internet manually. Thank you for shopping with us:
Description shows PAL and NTSC, however, only PAL is an option on TV Standard.
Description shows PAL and NTSC, however, only PAL is an option on TV Standard. Please advise how I would order NTSC TV Standard. Thank you!
by Jane Aug 15, 2016
NTSC version is sold out. Please look over additional items that we have on offer. Hope you enjoy shopping here with us: