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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • What distance can this be from the wifi and does it record to a card

    What distance can this be from the wifi and does it record to card

    By Bonza Mar 01, 2014

    It doesn't support recording on memory cards.
    The valid distance between this camera and wifi router is 15-20 meters.
    Thank you for shopping with us.

    By Dale Mar 02, 2014 Was this answer helpful? (0) (0)

  • What is the maximum coverage distance of the camera?

    What the additional accessories for installation? Is there any additional cost for the software that enables remote access?

    By Paul Adidi Feb 12, 2014

    This camera supports remote access so you don't have to pay extra. Suitable software will be included.
    Installation accessories will be included for you.
    Thank you for shopping with us.

    By Dale Feb 12, 2014 Was this answer helpful? (0) (0)

  • operating temperature... 20°C-70°C????

    Are you really sure about that? isn't it MINUS -20°C?

    Because in Belgium it's only in summer above 20°C....2 months a year....

    This can't be possible....

    By Marc C. Jan 26, 2014

    Thank you for correcting this for us. The working temperature should be -20°C to 70°C.
    Hope you enjoy shopping here with us.

    By Dale Jan 26, 2014 Was this answer helpful? (0) (0)

  • night vision

    If I were to use an ir flood light would I have night vision

    By Russell Dec 12, 2013

    This camera supports night vision. Even if there is no light, it still records. Hope you enjoy shopping here with us:)

    By Dale Dec 12, 2013 Was this answer helpful? (0) (0)

  • DVR/NDVR?

    Will this camera operate connected to a DVR/NDVR? Thank you.

    By Jason Jun 15, 2013

    It can't connect to a DVR/NDVR to work. Thank you for shopping with us:)

    By Dale Jun 17, 2013 Was this answer helpful? (0) (0)

  • Is it possible to record video on a remote PC? Does the camera have any program for remote recording

    Is it possible to record video on a remote PC? Does the camera have any program for remote recording?

    By George May 29, 2013

    You can save the recording on a remote PC via internet even though it is not connected with this camera. Hope you enjoy shopping here with us:)

    By Dale May 29, 2013 Was this answer helpful? (0) (0)

  • The operational temperature range begins at 20C, which is equal to 68F.

    So, will this camera operate at temperatures below 68F, and if so at how low a temperature can it operate?

    It doesn't seem possible that the camera will only operate on warm days.

    By Richard May 19, 2013

    This camera can work well with temperature range of 20°C~ 70°C. If under 20°C or above 70°C, it will not work well. Thank you for shopping with us:)

    By Dale May 19, 2013 Was this answer helpful? (0) (0)

  • Operate Temperature (℃) 20°C~ 70°C

    Are you sure the temerature range is correct?
    Is there a internal heating and fan build in?

    By Dominiek Apr 29, 2013

    Sorry for confusion caused. The operation temperature refers to the environment that this camera can stand. It can work well when the weather temperature is 20°C~ 70°C. Thank you for shopping with us:)

    By Dale Apr 30, 2013 Was this answer helpful? (0) (0)

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