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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Does it come with a installation menu

    does it come with a DIY installation menu?

    By Joe Jul 04, 2014

    Yes, it will come with the menu.
    Thank you for shopping with us.

    By Dale Jul 06, 2014 Was this answer helpful? (0) (0)

  • Is it possible to give a longer cable? Otherwise wireless?

    I need a longer cable or wireless.

    By seetha Apr 30, 2014

    This system is not available in longer cable version.
    Please find wireless intercome systems on this link:
    http://www.lightinthebox.com/c/wireless-intercom-systems_5439
    Thank you for shopping with us.

    By Dale Apr 30, 2014 Was this answer helpful? (0) (0)

  • Smart Phone Compatibility

    is this video door phone system smartphone compatible. If not, are there video door phones that are

    By Jas Ghaleigh Apr 08, 2014

    We are sorry but our video door phone systems can't be connected to smart phones.

    Hope you enjoy your shopping with us.:)

    By Rita Apr 08, 2014 Was this answer helpful? (0) (0)

  • Explain call and monitor delay times. For example, does the call time of 120 sec start when the call

    button is depressed? Can it be reinitiated (if I get there late)?
    When does the monitor (video picture) start and can it be reinitiated--or just a one-time view?

    By Bill H Oct 23, 2013

    1. Once someone presses the button, the call will lasts for 120 sec.
    2. If you press the button to view on indoor monitor, this viewing will last for 60 sec.
    3. But if the call/viewing ends, the visitor could press the button again or you could press the indoor button again to re-initiate the communication.
    Hope you enjoy shopping here with us:)

    By Dale Oct 23, 2013 Was this answer helpful? (1) (0)

  • are all intercomes are 2 wires or 4 wires conection?

    are all intercomes are 2 wires or 4 wires conection?

    By Chheng Kim Ly Feb 04, 2013

    The intercom systems are 2 wires connection. Thanks for your inquiry!

    By Alex Feb 04, 2013 Was this answer helpful? (1) (0)

  • Can I order just the outside station unit?

    We have the indoor video monitor but lost the outdoor station unit. How long would it take to ship to Vancouver Canada, is it quicker to ship to US? Thanks.

    By Inara Jan 15, 2013

    We are sorry that we do not sell the outdoor bell unit. This item will be shipped out in 24 hours and it takes 3-5 working days to arrive by expedited shipping. Hope you enjoy shopping here! :)

    By Brenda Jan 15, 2013 Was this answer helpful? (0) (0)

  • Is this wieless with no cables to outside unit?

    Is the other unit for $88 wieless

    By David Lucas Aug 18, 2012

    Thank you for your inquiry. This product and the other $88 one are not wireless.

    By Smile Aug 19, 2012 Was this answer helpful? (0) (0)

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