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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Temperature range

    What is the temperature range for outdoor unit?

    By Sam Oct 23, 2014

    The temperature range is -20——50 degrees centigrade. Thank you for shopping with us.

    By Cherish Oct 23, 2014 Was this answer helpful? (1) (0)

  • how long is the cable from the monitor to the camera?

    my front door to my bedroom is about 40' distance,
    how long is the cBLE FROM THE MONITOR TO THE CAMERA, ALSO THOSE IT HAVE A WAY TO SAVE THE MEMORY OR PICTURE TO BE SENT TO MY COMPUTER.

    By lupe Jan 28, 2014

    The cable from monitor to camera is 5m long.
    Thank you for shopping with us.

    By Dale Jan 28, 2014 Was this answer helpful? (0) (0)

  • Outdoor unit, battery or power cable?

    Does the outdoor unit run from battery or power cable? If battery, how long does it last?

    By Munix Jul 17, 2013

    The camera is powered by cable. It is connected with the monitor for power supply.
    Please feel free to ask if you have further questions.:)

    By Dale Jul 17, 2013 Was this answer helpful? (0) (0)

  • Connection Diagram

    Hi,

    Is it possible to provide me with a connection diagram for the product?

    By Ali Jun 21, 2013

    Sorry that we don't have the online connection diagram for this product now. The user manual with details will be included for your reference. Hope you enjoy shopping here with us:)

    By Dale Jun 24, 2013 Was this answer helpful? (0) (1)

  • is it possible to buy another monitor separately?

    I would like to buy 2 at the moment but if I need another one later is it possible to buy it separately?

    By Lud Apr 15, 2013

    Please kindly understand that we don't sell the monitor of this item separately. You can choose one which has 3 monitors on the following link:
    http://www.lightinthebox.com/c/1-camera-with-3-or-more-monitors_5442
    Hope you enjoy shopping here with us:)

    By Dale Apr 15, 2013 Was this answer helpful? (0) (0)

  • can you connect a security camera to this system along with the doorbell camera?. thanks

    i want to use this system with a extra security camera at the back of my house so i could monitor both front and back from the screens.

    By scott Apr 09, 2013

    Sorry, additional security camera can't be connected with this set. Thank you for shopping with us:)

    By Dale Apr 09, 2013 Was this answer helpful? (0) (0)

  • Do you connect wires for both monitors to camera or you peg from one monitor to another?

    Could you send me 4 extra wire connectors?

    By Zaheer Feb 21, 2013

    You need to contact both monitor with wire. We currently do not have extra wires to be sent. Thanks for your inquiry!

    By Alex Feb 21, 2013 Was this answer helpful? (0) (0)

  • What is electric door strike voltage?

    sistem voltage is 15V, but all the electric door strikes seem to be 12V. Can you tell what is voltage sent from camera to electric door strike?

    By Rok Feb 03, 2013

    The door strike is controlled by the high level signal, you can just connect the wire to the strike, the voltage will not affect it. Thanks for your inquiry!

    By Alex Feb 03, 2013 Was this answer helpful? (0) (0)

  • ask question

    I want ask about distance outside to install (how distance from home) because I need more than 50m, second question is about temperatures what is the minus temperatures . Thank you Pawel

    By PAWEL Dec 30, 2012

    1. The longest distance between the doorbell and the monitor is 100 meters. The minus working temperature of this item is -20°C. Hope you enjoy shopping here! :)

    By Brenda Dec 31, 2012 Was this answer helpful? (0) (0)

  • notice et garantie

    bonjour la notice est t,elle en français, la garantie du produit est de combien de temp merci de votre réponse cordialement

    By goerlant May 08, 2014

    Here is a link for your reference about the warranty:http://www.lightinthebox.com/index.php?main_page=return_policy.Hope you enjoy shopping here with us.

    By Lucy May 09, 2014 Was this answer helpful? (0) (0)

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