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Customer Q&A

  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Question moved from review

    I'm interested in flashlights, peo not say how many pieces are ??????

    By Cistina Jun 01, 2015


    Please input your reply.

    For the listed price, you will receive 1 unite.
    Please feel free to ask if you have further questions.

    By Haley Jun 02, 2015 Was this answer helpful? (0) (0)

  • Are your paper Laterns battery operated? Do they include the light and battery?

    Do the paper laterns include light and battery

    By Gina Grosenbach Jun 23, 2014


    Please input your reply.

    This is only the latern shade. You need to put bulb in it and power the bulb by AC power.
    Thank you for shopping with us.

    By Dale Jun 23, 2014 Was this answer helpful? (0) (0)

  • Color pink?

    Is the pink lantern a "baby pink" or more of a rose blush pink? Thanks.

    By Kristine Jun 03, 2013


    Please input your reply.

    The pink color of this lantern is the pale pink as shown in the first picture. Hope you enjoy shopping here with us:)

    By Dale Jun 03, 2013 Was this answer helpful? (0) (0)

  • Do the laterns come with LED, battery or electrically powered?

    Do the laterns come with LED, battery or electrically powered? Do I need to provide lightbulbs or batteries?

    By Randi Apr 14, 2013


    Please input your reply.

    Please be kindly noted that each paper lantern can take up to a 40 watt bulb (not included). Also, please make sure the bulb doesn't come in direct contact with the paper. It is a light cover. It cannot hold bulbs electronically.
    Thank you for shopping with us:)

    By Smile Apr 15, 2013 Was this answer helpful? (0) (0)

  • My questions

    good day hope youre doing well..

    How many paper lanterns should we order before you can send it to south africe?

    What will be the shipping price?

    How much does one cost in youre money what is youre money worth?

    The calours i want is schocking pienk,purple and turquese...

    greetings leandri


    By Leandri Sep 05, 2012


    Please input your reply.

    Thank you for your inquiry.

    The shipping cost is automatically calculated by the system based on the shipping distance and the weight of the items.
    1, Plz kindly select your desired product and quantity and add them to your shopping cart,
    2, scroll down the shopping cart page you will see " Estimate Shipping Cost", pls click it and choose your shipping country,you will see the shipping cost
    Hope enjoy your shopping with Lightinthebox.

    By Smile Sep 05, 2012 Was this answer helpful? (0) (0)

  • Is the price for the 8 inch paper lantern for each one or is it for the package of 8

    I know that the questionmay be awkward but I need to know if the price is for each or for the package of 8 so that I may order adequately. Thank you!

    By Virginia Rivera Aug 12, 2012


    Please input your reply.

    The price is for one lantern. Hope you enjoy shopping with us:)

    By Smile Aug 12, 2012 Was this answer helpful? (0) (0)

  • a question

    Do they sit flat on a table, or do they have wire protruding out? Thanks!

    By Natalie May 18, 2012


    Please input your reply.

  • Can these sit flat on a table?

    I would like to be able to sit these in the middle of a table as a centrepiece.

    By Natalie Apr 20, 2012


    Please input your reply.

  • Does the lighting come with this item or is it sold separately?

    We are having a wedding in April and want to be sure this will come with the lights inside the lantern. If they are not ready to use, what type of light is necessary to operate them?

    By paper lantern Feb 14, 2012


    Please input your reply.

  • colour

    Do you have this in red colour?

    By CK Feb 12, 2012


    Please input your reply.

    Dear CK,
    No, we do not offer red for these lanterns at this moment. It may be something we’ll offer in the future. In the meantime, please look over the additional colors and styles we currently have on offer.

    By Smile Feb 13, 2012 Was this answer helpful? (0) (0)


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