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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is there a case I can get for this or does it come with one?

    is there a case that comes with this or do I have to buy one

    By Ben Apr 26, 2013

    This item doesn't come with a case. If you want one, you can buy one locally. Thank you for shopping with us:)

    By Dale Apr 28, 2013 Was this answer helpful? (0) (0)

  • FM Player?

    How good is the FM reception through this player?

    By Gary Feb 07, 2013

    This MP4 player can receive the FM radio from 87.5 MHz to 108.0 MHz stable and clearly. Thanks for your inquiry!

    By Alex Feb 07, 2013 Was this answer helpful? (0) (0)

  • What duty do I pay

    I see from several reviews from the UK that customers have had to pay customs duty on delivery. Will this apply to this MP4 player and do you know how much the duty will be

    By Roy Dec 05, 2012

    We do not charge extra fees. You only need to pay the item price and the shipping cost to us. But sometimes the customs of your country may charge a little customs tax.
    Since it's international transaction, there might be customs duties charged by the government. As we know, for most countries, the import duties will be about 5~20% of the product price.
    It is always highly recommended that you consult your local customs for the accurate information for the customs duties.

    Hope you enjoy your shopping with us.:)

    By Rita Dec 06, 2012 Was this answer helpful? (0) (0)

  • 8GB built-in memory or not?

    Does it have an 8GB built-in memory or just a TF slot with the capacity to expand the memory to 8GB?
    Also is the charging unit to UK specifications or would I need to buy an adaptor?

    By Essy Dec 13, 2011

    Dear Essy,
    Yes, this player has an 8GB built-in memory. You can also add a TF card (8GB at maximum) in this player to expand the memory of this player.
    We will include the appropriate power adapter in your package according to the requirements for use in your country or your shipping address.
    Thank you for shopping with us:)

    By Smile Dec 13, 2011 Was this answer helpful? (2) (0)

  • Does the games come with this device?

    I'm thinking of ordering 4. I need to know asap because I'm getting these for my baby cousins. Do the games come with it or do I have to install them myself? If I do have to install them myself, how do I do it?

    By Jace Nov 28, 2011

    Dear Jace,
    There is several games pre-installed in this player. This player also comes with an additional disk which includes thousand of games available to install in this player. If you need to install the games from the disk to player, you just need to copy the games and paste them to this player. Thank you for shopping with us:)

    By Smile Nov 29, 2011 Was this answer helpful? (0) (1)

  • i wish to buy 2 products, i will pay with my paypal, my paypal address is in israel, but i want the

    products to be shipped to Belarus, it is Christmas gifts for my friend. can you do this? also i'd like to know if the game console comes with pre installed games, thank you!

    Item ID #00235405

    Item ID #00143505

    By Aharon Nov 25, 2011

    Dear Aharon,
    No problem. You can pay it by your Israel paypal but choose to ship to Belarus.
    The item ID #00235405 can download games from the market on the player.
    The item ID #00143505 will come with a game disk which includes thousand of games available to install in this player. You just need to copy the games and paste them to this player. Thank you for shopping with us:)

    By Smile Nov 29, 2011 Was this answer helpful? (1) (0)

  • доставка

    я хочу оформить заказ,можно на этот товар сделать бесплатную доставку?

    By Юлия Feb 02, 2012

    Юлия, добрый день!
    Чтобы оформить бесплатную доставку, выбирайте товары с пометкой «Бесплатная доставка» или покупайте товары по акциями с бесплатной доставкой.
    Чтобы быть в курсе всех спецпредложений и скидок, рекомендуем Вам подписаться на нашу новостную рассылку:
    Удачных Вам покупок!

    By Анна Feb 05, 2012 Was this answer helpful? (1) (0)

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