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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is this dress available in ready to wear in a size 24 or size 26.

    Once payment is received for expedited shipping how fast is the ready to wear shipped?

    By Trscy May 06, 2016

    Reply(1)

    Please input your reply.

    This is a Made-to-Order item, which is produced one by one and require additional tailoring time. No matter if you order a standard size it will take 10-14 business days in Tailoring & Handling Time.
    Thank you for shopping with us.

    By ana_remote May 07, 2016 Was this answer helpful? (0) (0)

  • Shipping

    Exactly how long is the overall shipping??

    By Kim Jan 16, 2016

    Reply(1)

    Please input your reply.

    Please be informed that this product requires 7-9 business days to process. Then it can be sent.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    If you have any other concern please feel free to contact us.

    By Jennifer Jan 18, 2016 Was this answer helpful? (0) (0)

  • Attached bow?

    I was wondering is the bow attached to the dress or not?

    By Shenika Oct 28, 2015

    Reply(1)

    Please input your reply.

    The bow is sewn on the dress.
    It is not detachable.
    Please feel free to ask if you have further questions.

    By Vivien Oct 29, 2015 Was this answer helpful? (0) (0)

  • Shipping

    If I order my dress today August 21 will I received it by September 2 if I choose expedited shipping?

    By Tracee Aug 21, 2015

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Shipping time depends on the paid shipping method:
    Expedited Shipping: 3-5 business days
    Standard Shipping: 6-8 business days
    Super Saver Shipping: 10-20 business days
    Thank you for shopping with us.

    By Haley Aug 22, 2015 Was this answer helpful? (0) (0)

  • Is the color Regency considered purple or blue?

    Is the color "Regency" considered purple or blue?

    By Shenika Jul 31, 2015

    Reply(1)

    Please input your reply.

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    By Fiona Aug 01, 2015 Was this answer helpful? (0) (0)

  • shipping time

    I was wondering how long it takes for my gown to arrive once paid..

    By Wendy canchola Jun 28, 2015

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Vivien Jun 28, 2015 Was this answer helpful? (0) (0)

  • On custom-made dresses, will you all add sleeves to sleeveless dresses if requested?

    I need sleeves on my arms, but I like the dress and its design.

    By Landy Jun 11, 2015

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Alison Jun 12, 2015 Was this answer helpful? (0) (0)

  • Color swatches

    How can I get pictures of the color swatches

    By Fortune Betesh May 10, 2015

    Reply(1)

    Please input your reply.

    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    By Vivien May 11, 2015 Was this answer helpful? (0) (0)

  • Is a petticoat needed for this dress?

    What kind of petticoat is needed for this dress?

    By Queen Mar 07, 2015

    Reply(1)

    Please input your reply.

    How about this one:
    http://www.lightinthebox.com/polyester-a-line-slip-floor-length-women-wedding-petticoats_p1078579.html
    Please feel free to ask if you have further questions.

    By Vivien Mar 08, 2015 Was this answer helpful? (0) (0)

  • shipment

    How long would it take this dress to get to me if I ordered it today I live in Albany ny

    By azure Nov 29, 2014

    Reply(1)

    Please input your reply.

    Tailoring & Handling Time: 10-14 business days
    Shipping Time (Expedited): 3-5 business days
    Thank you for shopping with us.

    By Dale Nov 30, 2014 Was this answer helpful? (0) (0)

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