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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Is the color Regency considered purple or blue?

    Is the color "Regency" considered purple or blue?

    By Shenika Jul 31, 2015

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information of the product for you.
    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    By Fiona Aug 01, 2015 Was this answer helpful? (0) (0)

  • shipping time

    I was wondering how long it takes for my gown to arrive once paid..

    By Wendy canchola Jun 28, 2015

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Vivien Jun 28, 2015 Was this answer helpful? (0) (0)

  • On custom-made dresses, will you all add sleeves to sleeveless dresses if requested?

    I need sleeves on my arms, but I like the dress and its design.

    By Landy Jun 11, 2015

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Alison Jun 12, 2015 Was this answer helpful? (0) (0)

  • Color swatches

    How can I get pictures of the color swatches

    By Fortune Betesh May 10, 2015

    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Please feel free to ask if you have further questions.

    By Vivien May 11, 2015 Was this answer helpful? (0) (0)

  • Is a petticoat needed for this dress?

    What kind of petticoat is needed for this dress?

    By Queen Mar 07, 2015

    How about this one:
    http://www.lightinthebox.com/polyester-a-line-slip-floor-length-women-wedding-petticoats_p1078579.html
    Please feel free to ask if you have further questions.

    By Vivien Mar 08, 2015 Was this answer helpful? (0) (0)

  • shipment

    How long would it take this dress to get to me if I ordered it today I live in Albany ny

    By azure Nov 29, 2014

    Tailoring & Handling Time: 10-14 business days
    Shipping Time (Expedited): 3-5 business days
    Thank you for shopping with us.

    By Dale Nov 30, 2014 Was this answer helpful? (0) (0)

  • Are the sizes us sizes. I wear a 14 in US.

    Could you please tell me if these sizes are in us sizes or are they in European sizes

    By vera Jun 30, 2014

    Our size chart may be a little bit different from your local sizes.
    Customers are required to measure the bust, waist, hips and hollow to floor size first before choosing the size. Please refer to the measuring guide as follow.
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3
    Please feel free to ask if you have further questions.

    By Bo Jun 30, 2014 Was this answer helpful? (0) (0)

  • When will this dress arrive if I order it by Monday, June 2nd, 2014

    Hi,
    I want to order this dress will need it in the Fuschia size 20w by June 28th, 2014. If i order on or before June 2nd, 2014 will i get it in time?

    thanks.
    Meme

    By Meme May 31, 2014

    Tailoring & Handling Time: 11-13 business days
    Shipping Time (Expedited): 3-5 business days
    So it takes about 18 days if you choose the Expedited way.
    Thank you for shopping with us.

    By Bo Jun 02, 2014 Was this answer helpful? (2) (0)

  • How long is the trail?

    I love love the trail on this dress, so undecided on which one to choose from being that I need a ready made dress, for March 10th I would like to have a trail with length enough for my height thanks so much!!!! Size 14 ready made dress

    By nesha Mar 31, 2014

    Please refer to the size chart and choose the suitable size about hollow to floor. The effect of it may as the picture shows.
    Thank you for shopping with us:)

    By Andrea Mar 31, 2014 Was this answer helpful? (0) (0)

  • I want to order this dress but i am 180cm tall and will be wearing 5cm heels. Will the standard size

    I want to order this dress but i am 180cm tall and will be wearing 5cm heels. Will the standard size 6 be long enough for me?

    By EllyRed Mar 06, 2014

    Size 6 fits hollow to floor 59" with flat shoes. Please check if it will fit you well on 5cm heels.
    Thank you for shopping with us.

    By Dale Mar 06, 2014 Was this answer helpful? (0) (0)

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