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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • shipment

    How long would it take this dress to get to me if I ordered it today I live in Albany ny

    By azure Nov 29, 2014

    Tailoring & Handling Time: 10-14 business days
    Shipping Time (Expedited): 3-5 business days
    Thank you for shopping with us.

    By Dale Nov 30, 2014 Was this answer helpful? (0) (0)

  • Are the sizes us sizes. I wear a 14 in US.

    Could you please tell me if these sizes are in us sizes or are they in European sizes

    By vera Jun 30, 2014

    Our size chart may be a little bit different from your local sizes.
    Customers are required to measure the bust, waist, hips and hollow to floor size first before choosing the size. Please refer to the measuring guide as follow.
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3
    Please feel free to ask if you have further questions.

    By Bo Jun 30, 2014 Was this answer helpful? (0) (0)

  • When will this dress arrive if I order it by Monday, June 2nd, 2014

    Hi,
    I want to order this dress will need it in the Fuschia size 20w by June 28th, 2014. If i order on or before June 2nd, 2014 will i get it in time?

    thanks.
    Meme

    By Meme May 31, 2014

    Tailoring & Handling Time: 11-13 business days
    Shipping Time (Expedited): 3-5 business days
    So it takes about 18 days if you choose the Expedited way.
    Thank you for shopping with us.

    By Bo Jun 02, 2014 Was this answer helpful? (1) (0)

  • How long is the trail?

    I love love the trail on this dress, so undecided on which one to choose from being that I need a ready made dress, for March 10th I would like to have a trail with length enough for my height thanks so much!!!! Size 14 ready made dress

    By nesha Mar 31, 2014

    Please refer to the size chart and choose the suitable size about hollow to floor. The effect of it may as the picture shows.
    Thank you for shopping with us:)

    By Andrea Mar 31, 2014 Was this answer helpful? (0) (0)

  • I want to order this dress but i am 180cm tall and will be wearing 5cm heels. Will the standard size

    I want to order this dress but i am 180cm tall and will be wearing 5cm heels. Will the standard size 6 be long enough for me?

    By EllyRed Mar 06, 2014

    Size 6 fits hollow to floor 59" with flat shoes. Please check if it will fit you well on 5cm heels.
    Thank you for shopping with us.

    By Dale Mar 06, 2014 Was this answer helpful? (0) (0)

  • IF I ORDER THIS DRESS TO TODAY WITH EXPEDITED SHIPPING WILL I GET IT BEFORE FRIDAY 2/28/2014

    I REALLY NEED THIS DRESS IN A SIZE 14 FOR A MARDI GRAS BALL ON 2/28/2014

    By sweet n spice Feb 20, 2014

    Size 14 dresses are made to order. Sorry that it won't arrive by Feb 28. Thanks for your inquiry.

    By Dale Feb 20, 2014 Was this answer helpful? (0) (0)

  • I wanted to know if this dress would be delivered before February 8th in the royal blue and size 14.

    I wanted to know if this dress would be delivered before February 8th in the royal blue and size 14.

    By Brittani Jan 23, 2014

    Royal blue size 14 requires for tailoring time of 15-17 business days. Sorry it won't arrive at you by February 8. Thank you for shopping with us.

    By Dale Jan 23, 2014 Was this answer helpful? (0) (0)

  • Colors

    Where can I see the colors so I can choose the color I like
    Thank you

    By Judy Jan 15, 2014

    This is our color chart for your reference:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Hope you enjoy shopping here with us.

    By Dale Jan 15, 2014 Was this answer helpful? (0) (0)

  • How long will it take a Ready to Wear dress to be delivered?

    How long will it take a Ready to Wear dress to be delivered?

    By CaSandra Nov 22, 2013

    We will need a tailoring period of 7-9 working days and shipping time of 3-8 days. Hope you enjoy your shopping here :)

    By Smile Nov 25, 2013 Was this answer helpful? (0) (0)

  • Can you request to have more gathers (or pleats) at the waist line.

    I see the picture of the celebrity in the red dress at the awards event and appears that she has more gathers in her dress.

    By l. Stone Nov 12, 2013

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Thank you for shopping with us:)

    By Smile Nov 12, 2013 Was this answer helpful? (0) (0)

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