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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Arrival date

    Approximately hoe long will it take to receive a mother- of- the-bride dress if I order right away. I live in Canada and the wedding is end of February.

    By Janet Jan 04, 2016

    Reply(1)

    Please input your reply.

    Kindly follow these steps to check the shipping time.
    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Alison Jan 04, 2016 Was this answer helpful? (0) (0)

  • WRAP ENQUIRIES

    I AM ASKING IF I AM ABLE TO PURCHASE JUST THIS WRAP IN COLOR ***POOL*** AS I AM ALSO PURCHASING A DRESS IN THIS COLOR BUT CANNOT FIND ANY OTHER WRAP THAT IS SUITABLE FOR THE DRESS BUT THIS IS PERFECT. I AM WANTING THE 22W SIZE SO I HAVE EXTRA ROOM IN THE SLEEVES. ALSO PLEASE ADVISE THE PRICE AND COULD YOU SET UP A SEPERATE LINK SO I CAN PURCHASE BOTH ITEMS TOGETHER. DESCRIPTION OF ITEM IS
    THANK YOU
    ANN SMITH

    #

    By ANN SMITH Nov 19, 2014

    Reply(1)

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    This is the wrap for this dress:
    http://www.lightinthebox.com/3-4-sleeve-chiffon-evening-wedding-wrap-jacket-more-colors_p555944.html
    Please select "blue" in the drop down list and you will get a pool color wrap.
    Please feel free if you have further questions.

    By Bo Nov 19, 2014 Was this answer helpful? (0) (0)

  • Returns

    If dress does not fit or if I do not like can it be returned? If so, is there any cost for returning?

    By LU5353 Nov 07, 2014

    Reply(1)

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    If there is any quality problem we can arrange refund or replacement for you.
    Please check return policy at http://www.lightinthebox.com/knowledge-base/c1228/a3015.html
    Thank you for shopping with us.

    By Dale Nov 09, 2014 Was this answer helpful? (0) (0)

  • How can we see the different colours when we order this dress

    I would like to see the daffodil colour please in this dress

    By Jaydee May 14, 2013

    Reply(1)

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    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Please refer to the following link for more information about our color chart:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:)

    By Dale May 14, 2013 Was this answer helpful? (0) (0)

  • Can I have this dress made in a tea length style?

    I'd like to have this dress made in a tea length style, not as a mini skirt. Please let me know if that's possible. Thanks.

    By Olwen Schubert Apr 11, 2013

    Reply(1)

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    Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

    By Dale Apr 11, 2013 Was this answer helpful? (0) (0)

  • Can you change the color of the dress ?

    I understand you do not change anything, but how about the color?

    By Beatriz Mar 08, 2014

    Reply(0)

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  • si può richiedere una lunghezza maggiore per questo vestito (VALKYRIE) ??

    sono perplessa da precedenti commenti su questo vestito che lo descrivono tutti come troppo corto. vorrei acquistarlo x un matrimonio e non è il caso che sia troppo mini. è possibile indicare una lunghezza da terra? se si, come? grazie!!!

    By claudia Nov 08, 2013

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  • Impossible de finaliser ma commande depuis la France sur votre site. Comment faire ?

    Merci de m'indiquer la façon de faire une commande.

    By Robert-Carteret Jun 11, 2013

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  • Vedr: kjolestørrelse

    Er blevet i tvivl om str. 16 er den rette str. til mig.
    Målene der er opgivet i tabellen passer på nogle punkter
    men ikke på alle,-derfor hermed mine mål.
    De svarer ikke helt til jeres størrelse 16,jeg bruger normalt en str 42/44
    Håber det bliver tilfredsstillende.
    med venlig hilsen
    Mine Mål er :

    brystmål 10 cm eller 41 tommer
    taljemål 92 cm eller 36 1/4 tomme
    hoftemål 110 cm. eller 44 1/4 tomme Med venlig hilsen
    Mignon andersen

    By mignon andersen Jun 02, 2013

    Reply(0)

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