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  • Train

    Can the dress be custom made without the brush train so that I can wear it to an outdoor wedding?

    By tryssy4life Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By ana_remote Jul 30, 2016 Was this answer helpful? (0) (0)

  • Custom Dress

    Good day,
    I'm debating on ordering dress and having it altered at local tailor or ordering custom fit. If the custom fit doesn't exactly fit; can I send it back? I know I read that if I have to take it to local tailor you would pay for some but what if they can't alter it? Thank you!

    By Ingrid Aug 15, 2016

    Reply(1)

    Please input your reply.

    In your case, suggest you order this dress in custom measurements so that we can tailor it to fit you well. Please click ""Custom measurements"" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor.

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy
    We hope you enjoy shopping here with us.

    By ana_remote Jul 01, 2016 Was this answer helpful? (0) (0)

  • Which color?

    The last picture has a blue dress, witch tone is it? Pool or Royal? Because I want to order it in that color but don't know which one is it!

    By nallheli Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Lucia Jun 09, 2016 Was this answer helpful? (0) (0)

  • Where is this dress shipped from?

    I'd simply like to know where the dress is produced and shipped from.

    By harriet.elias Aug 15, 2016

    Reply(1)

    Please input your reply.

    We have several warehouses all over the world, Poland, US, China. It will be shipped out from the nearest warehouse based on the inventory.

    By ana_remote May 24, 2016 Was this answer helpful? (0) (0)

  • Hello, is it possible to order the dress without sequence?

    Hello, is it possible to order the dress without sequence? Just all in one colour. Thank you.

    By Victoria Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Fabio May 23, 2016 Was this answer helpful? (0) (0)

  • Size 18w

    Hi,
    I order my dress based on the fact I was suppose to gain weight since I was pregnant when I placed the order.Since it's no longer the case I was wondering if I need to exchange the size how long will it take for me the get the new dress?

    By Barbara Aug 15, 2016

    Reply(1)

    Please input your reply.

    If there is a quality problem we can arrange a refund or replacement for you.
    Please refer to our return policy: http://www.lightinthebox.com/index.php?main_page=return_policy

    By ana_remote Apr 23, 2016 Was this answer helpful? (0) (1)

  • How long does it take a item to get to me

    How many days will it take the item to be shipped to me ? And will it be before May ?

    By Kia Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the "add to cart" button.
    Hope you enjoy shopping with us.

    By Fabio Apr 18, 2016 Was this answer helpful? (0) (0)

  • can this dress be made in another colour

    i need this dress in pearl pink. Can it be made in this colour?

    By kufuf Aug 15, 2016

    Reply(1)

    Please input your reply.

    Only the color options in the drop down menu can be made for this dress. For more details, please check on the color chart:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Fabio Apr 11, 2016 Was this answer helpful? (0) (0)

  • good day i would like to know when i order this dress is the size of the dress in stock

    or the dress have to be made

    if so how long for it to be made to be ship to the U S

    By cheryl johnson Aug 15, 2016

    Reply(1)

    Please input your reply.

    1. This is a Made-to-Order item, which is produced one by one. We have limited choices of sizes and color combinations in stock check Ready-To-Wear Chart. All other sizes and color choices, including all custom measurements, require additional tailoring time.
    2. We take 7-9 business days to made the dress.
    Thank you for shopping with us.

    By ana_remote Apr 02, 2016 Was this answer helpful? (0) (0)

  • Can the slit be lower?????

    Good Day

    Can the slit be sowen lower to like the knee area?

    By LB Aug 15, 2016

    Reply(1)

    Please input your reply.

    Please kindly understand that the dress details will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By ana_remote Mar 29, 2016 Was this answer helpful? (0) (0)

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