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All | Faqs | Product description | Shipping or Payment | Customer service issue
i ordered a dress for my daughter for my wedding
i orderd a dress for my daughter for my wedding my wedding is on march the 6th i canceled the dress because i thought it wouldnt be here in time for my wedding plz can u tell if it would be here by the 6th of march as i orered a head peice and that has been shipped already is that becauses it doesnt have to be tailered and her dress does plz can u let me no as my daughter fell in love with that dress thank u tracy armstrong
By tracy armstrong Feb 17, 2013
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 16-19 working days and a shipping time of 3-8 working days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by 06 March 2013 as you requested.
was wondering if the train can be shortened for the Church and then let to flow for the party.
this dress is finally what we are looking for but I just needed to know whether the train is adjustable .
By Gen Feb 10, 2013
Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way.
If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Hope you enjoy shopping here.
Alpine off the shoulder court train organza flower girl dress
My daughter loves this dress before I purchase this dress I'm wondering if this dress can be made larger than a size 14 as although my daughter is only 10 she is quiet a big girl in both height and weight.
By Sara jones Jan 13, 2013
A line off the shoulder court train organza flower dress
I am look to place an order for the above dress for my 10 year old daughter she is quiet a big girl is both size and height. I notice on your size chart your size only goes up to a size 14 would you be able to make a slight larger size. I love the train on the dress but it may be to long for the event it is require for would you be able to make it slight smaller.
By Sara Jones Jan 12, 2013
can this dress be made in a teacup or short length?
can this dresse be made in a teacup or short length
By gail Jan 03, 2013
Thanks for your question.
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Hope you enjoy shopping here.
my daughters measurements are 35-34-39 could I have this made for the same price £83?
My daughter is slightly bigger than the age 14 size these are her measurements at the moment but she usually loses weight in Spring
By gail Dec 29, 2012
Thank you for your inquiry.
As for her measurements, the largest size child 14 is still too tight for her.
We suggest you choose junior bridesmaid dress for her:
http://www.lightinthebox.com/c/junior-bridesmaid-dresses_1987
Hope you can enjoy shopping here.:)
Hello, does this dress require an additional underskirt/hoop for desired effect like the photo?
Hello, My faughter loves this dress for her role as flowergirl at my wedding in July '13. Does this require an additonal underskirt/hoop to gain the fullness look of the picture?
By MissSooz Dec 16, 2012
Thanks for your question.
Please kindly see that we may suggest you to have a petticoat to make the dress like the picture.
Here is the link for one suitable petticoat:
http://www.lightinthebox.com/flower-girl-taffeta-ball-gown-3-tier-floor-length-slip-style-wedding-petticoats_p229152.html
Hope you enjoy shopping here.
Is there a phone number we can reach you at?
My wedding is Dec.1st. 2012 I was needing 2 to 4 of the ball gown off the shoulder court train organza satin flower girl dresses! So I was wondering how long it would take to get them in? Thanks...
By Charity Aug 01, 2012
Does this dress come in bigger sizes or smaller sizes?
My daughter is a 8 year old but she's super petite. Her measurements are 22-23-25, What size would you suggest? I'm ready to purchase I just don't want to purchase the wrong size. Her First Communion is also on May 5th, so I don't know if there's be enough time to get altered.
Please let me know!!
thank you!
By Liz Apr 22, 2012
Dear Liz,
We are sorry that this dress is not available in plus sizes and custom sizes due to its design. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best. It’s usually best to go with the size matching your largest measurement (bust, waist or hip), and to round up if you’re between sizes. This will leave extra room for movement and alterations if needed.
Can we get a refund if they don't fit?
I would like to order three of these beautiful dresses for my nephews but we are not sure how well they are going to fit as they're obviously all boys. We want to make sure we can get a full refund if they're not suitable before we start ordering any dresses. We will of course make sure the boys try the dresses on as soon as they arrive. We know they're not going to be a perfect fit but as long as they fit reasonably well then the boys will be happy. Also, do the sizes equate to the age of the child? (the boys are aged 9, 7 and 5).
By dresses forboys Apr 16, 2012
Dear customer,
Please compare their own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit them best.
See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
