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  • My bust shows at one size in the chart but I am thicker around the waist (421/2). Which should I use

    Which size should I use when I do not fall into exact size. My waist is thicker (42/12) but if I order the dress associated with that it comes in very large. Your thoughts on this?

    By Mary Ponsolle Mar 03, 2014

    In your case, I suggest you order this dress in custom measurements so that we can tailor it fit you well. Please click "Custom measurements" and then fill in your bust, waist, hip, hollow to floor and height sizes for our tailor. Hope you enjoy shopping here with us.

    By Dale Mar 03, 2014 Was this answer helpful? (0) (0)

  • For a dress color similar to the photo below, is the red or burgundy color option better?

    I would like a dress color very similar to the photo below. However, I am unsure if the ruby or burgundy would be the better fit. I absolutely love this Light In The Box dress! But I would not like to order the burgundy color and have it come out too brown, or order the ruby color and have it be bright red.

    #

    By Mitza Feb 24, 2014

    I think ruby color is more close to your photo. Please check out stretch satin fabric color chart as follow:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us.

    By Dale Feb 24, 2014 Was this answer helpful? (0) (0)

  • will the dress arrive before may 30.

    if i order this dress today, will it arrive before the end of may. i live in toronto, canada.

    By dolina Apr 24, 2013

    We need 7-9 business days to tailor this dress. If you order now and pay for expedited shipping, you may receive the order before end of May. Hope you enjoy shopping here with us:)

    By Dale Apr 24, 2013 Was this answer helpful? (0) (0)

  • i would like to order this dress for june 21st.

    If i order this dress by the end of this week, would i receive before the end of june?

    By pearl Apr 23, 2013

    We need 7-9 business days to tailor this dress. If you order by the end of this week, you may receive the order by the end of June. Hope you enjoy shopping here with us:)

    By Dale Apr 23, 2013 Was this answer helpful? (0) (0)

  • Hi, I ordered this dress on 6 March for a Ball in the middle of April.

    Although I paid for expedited shipping I still haven't gotten any shipping information. Will my dress be here on time?

    Also, is the dress true to the size chart? I'm seeing many other comments that the dress runs big, but when I measured myself I matched a dress size 8 (I'm a 4 in every other dress I own).

    By Marilynn Barton Mar 12, 2013

    This dress is made to order and we need a tailoring time of 16-19 business days. Please kindly understand it.
    As for the sizing, as long as you measured correctly and chose the correct size, it will fit you well. Our sizes are not US or EU or UK sizes. Thank you for shopping with us:)

    By Dale Mar 12, 2013 Was this answer helpful? (1) (0)

  • What is the difference between the two fabrics?

    Im ordering this dress next week for prom in champagne with custom measurements. i do not want the back too revealing so im going to buy extra fabric from lightinthebox.com to put on the back of the dress. i wanted to know if there was a significant difference between the 100% polyester Satin fabric for $4.99 a yard, and the satin material that is $6.99 just for the 10x10 swatch. please let me know what is suggested! would like to make this purchase as cheap as possible.! thank you!

    By Kana Tritch Feb 16, 2013

    Thanks for your question.
    Please kindly note that dress is made of stretch satin, so you need to order the stretch satin but not the 100% polyester Satin fabric.
    Hope you enjoy shopping here.

    By Smiley Feb 18, 2013 Was this answer helpful? (0) (0)

  • two lines shoulders

    A want this dress two lines shoulders because i don't want my bust to appear from the side which hasn't got shoulder? Another question: Is thre free delivery to Turkey?

    By neslin Jan 05, 2013

    Thank you for your inquiry.
    One-shoulder is the special design of this dress. Every designer has his unique design with the fixed design he choose, if change, it could not assume the same style as you see in the picture, once changed it could not be the same perfect effect as you imagine.
    The shipping cost is automatically calculated by the system based on the shipping distance and the weight of the items.
    1, Add the items you want to your shopping cart,
    2, scroll down the shopping cart page you will see " Estimate Shipping Cost", please click it and choose your shipping country,you will see the shipping cost.
    Hope you can enjoy shopping here.:)

    By Joy Jan 07, 2013 Was this answer helpful? (0) (0)

  • i would like to order but i need this dress for a wedding the 14th september can u would that be pos

    would this dress be delivery before the 14th september

    By julia halladay Aug 25, 2012

    Thank you for your inquiry. The processing time for this dress is 7 to 9 business days and the shipping time will be 3 to 5 business days for expedited shipping. So, if you place the order today, the dress will arrive you in time.

    By Smile Aug 27, 2012 Was this answer helpful? (0) (0)

  • is there a way to order the dress in white but make the leaves and sequence in black?

    is there a way to order the dress in white but make the leaves and sequence in black?

    By Leila Aug 13, 2012

    Thanks for inquiry, the dress can be only made as same as the picture shows

    By Smile Aug 13, 2012 Was this answer helpful? (0) (0)

  • Is it possible?

    Is it possible 2 order a small bolero jacket in the same colour, material or if possible lace matrial 2 go with the dress.

    It is a lovely dress however as a Christian and a wedding organiser I do not want 2 go in church feeling exposed. thank u in advance!

    By Sonia Aug 01, 2012

    Sorry, we don't offer customizing matching accessories for dresses at this time. We do have many shawl/wraps for you to choose to go with this dress. Please refer to the following link for recommended ones:
    http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=Satin++wrap

    By Smile Aug 01, 2012 Was this answer helpful? (0) (0)

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