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All | Faqs | Product description | Shipping or Payment | Customer service issue
Do you need a hoop or petticoat to make this dress look like the photo?
Do you need a hoop or petticoat to make this dress look like the photo?
By Paula Aug 15, 2012
Express delivery?
I am intending to get married third week in August. Would there be enough time to get this dress custom made and delivered to Grenada (West Indies, Caribbean) if I order today? We have a local FedEx office and I would be happy to pay for express delivery.
By Alexandra Jul 12, 2012
Dear Alexandra,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 13-16 working days and a shipping time of 3-8 working days. We are sorry to say that if you ordered today, there’s a risk it might not reach you in three weeks as you requested.
Are the sizes listed on this dress Australian sizes? If not how do i convert the sizes to Australian
I am wondering how i order the right size.
How long does it take to arrive in Australia from ordering date?
By Renee O'Reilly Mar 04, 2012
Dear Renee O'Reilly,
It is not Australia sizes. Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
And we will need a tailoring period of 24-28 working days and shipping time of 3-8 days. Hope you enjoy your shopping here:)
Shoe Height
Hi there,
I just ordered this product and had a query. I noticed that it said you allow 5cm for high heels. As most of the shoes I have seen have a higher heel, am I limited to this height?
Thanks.
Fiona
By Fiona Feb 11, 2012
Dear Fiona,
Our tailor will cut the dress length exactly according to the hollow to the floor measurement you provide. If you'd like the dress longer to better fit a high heel, just add the length you need on to your hollow to the floor measurement.
slip?
with this dress, do i need to by a teared slip for the underneath or does the dress already have layers underneath?
By jayne Jan 15, 2012
Can this dress be bustled or have a wrist loop added to it so it can be danced in easily?
Can this dress be bustled or have a wrist loop added to it so it can be danced in easily?
By Susan Dec 17, 2011
