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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Cleaning

    How can this dressed be cleaned?

    By Nanci Wilson Jul 14, 2014

    Please click here to know more about dress care:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=8
    Please feel free to ask if you have further questions.

    By Bo Jul 14, 2014 Was this answer helpful? (0) (0)

  • Belt Colour

    Is belt colour available in Dusty Blue? Is it detachable?

    By Alni Jul 08, 2014

    The belt is not detachable.
    The belt color is chosen by you.
    Thank you for shopping with us.

    By Bo Jul 09, 2014 Was this answer helpful? (0) (0)

  • I want to know only dress' length

    Please let me know only dress length in Size 8/ 9/ 10
    I'm searching the middle length of between knee and ankle.

    By Youngha May 08, 2014

    The length of the dress is made according to your girl's hollow to floor size. Different sizes have different skirt length. As long as you order the correct hollow to floor size for this dress, it will fit as pictured in length. Thank you for shopping with us.

    By Dale May 08, 2014 Was this answer helpful? (0) (0)

  • I would like this dress with a red bow but the Ruby looks quite bright

    Are there any other reds or as the bow is made from layers is it possible to put one layer of a darker shade like burgundy?

    By Nina Oct 15, 2013

    All of the belt layers will be in same color. If ruby is too bright for you, burgundy color is also available for the belt. Hope you enjoy shopping here with us:)

    By Dale Oct 15, 2013 Was this answer helpful? (0) (0)

  • Belt color

    Hello,
    Do you have a yellow belt color?
    What color belt is in the display picture?
    Thanks

    By Jlo Sep 30, 2013

    The shown belt color is Champagne. If you want yellow shade, daffodil option in the drop down menu is recommended. Hope you enjoy shopping here with us:)

    By Dale Sep 30, 2013 Was this answer helpful? (0) (0)

  • Hi I just wanted to ask about the length of the dress

    My daughter is 2 and I have measured her length as described on your website and she measures 70inches from her collar bone to floor, how long would the dress be on her if I ordered age 2? Also how much is the postage costs and how long would it take to arrive once I have ordered? Thanks

    By Jessica Aug 25, 2013

    The size 2 fits hollow to floor 84" in knee length. As your daughter is shorter, it may fit her in floor length. Tailoring will take 7-9 business days. Delivery takes another 3-8 business days.

    Here is a link for your reference about how to calculate shipping cost:
    http://www.lightinthebox.com/knowledge-base/c1229/a3018.html
    Thank you for shopping with us:)

    By Dale Aug 25, 2013 Was this answer helpful? (0) (0)

  • Can you please send me another bow in a different color?

    Hello! I bought this flowergirl dress to see how the quality is and it has exceeded my expectations!! However, the Watermelon bow color is not what I had hoped. Since I need to order two additional dresses for my other flowergirls, would you be able to include an extra bow in the Orange color? I will then take it to the seamstress and ask her to replace it. The other two dresses I am ordering would also have Orange bows. Please let me know and I will place the order immediately. Thank you!

    By JSHENG Jul 16, 2013

    If you want to buy extra bow, please contact with customer service once your order is placed. Please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.

    By Dale Jul 16, 2013 Was this answer helpful? (0) (0)

  • Does this dress need a petticoat?

    If so, can you recommend one. Thank you.

    By lisa Jun 19, 2013

    This dress doesn't need a petticoat. If you want to make it look fuller, the following one is recommended:
    http://www.lightinthebox.com/nylon-flower-girl-slip-short-length-girls-wedding-petticoats_p327073.html
    Hope you enjoy shopping here with us:)

    By Dale Jun 19, 2013 Was this answer helpful? (0) (0)

  • Washing instructions!

    How can I wash this dress? Can it be hand washed?

    By Kate May 13, 2013

    For this dress, please dry clean it only. Here is a link for dress care instruction:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=8
    Thank you for shopping with us:)

    By Dale May 13, 2013 Was this answer helpful? (0) (0)

  • Can the waist band for this dress and similar ones be done as a sash or not sown on to the dress?

    We like the simplicity of the dresses, however we have a very specific colour for the adult bridesmaids dresses we're getting from another supplier, so we want to be able to remove the band if the waist band colour from your site doesn't quite match.

    I hope that makes sense.

    Many thanks


    Lucy

    By Lucy Apr 13, 2013

    Please kindly understand that the belt can't be made not sewing on the dress. But you can take it to local tailor to remove it if you don't like the color. Hope you enjoy shopping here with us:)

    By Dale Apr 14, 2013 Was this answer helpful? (0) (0)

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