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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • shipping

    I don't need expedited shipping, but it won't let me change it to anything else. do you offer other shipping options to the united states

    By heidi Sep 20, 2015

    Reply(1)

    Please input your reply.

    Only the shipping methods shown on the order page are available for your shipping address.
    If you want another carrier/ shipping method, you can turn to our customer service after your order is placed and have a try.
    Here is a link on how to contact customer service:
    http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
    We hope you enjoy shopping here with us.

    By Vivien Sep 21, 2015 Was this answer helpful? (0) (0)

  • rosette color

    is the color of the rossettes determined by the color of the bodice, the belt, or the skirt?

    By heidi Sep 18, 2015

    Reply(1)

    Please input your reply.

    The color of the flowers matches the bodice color.
    Hope you enjoy shopping here with us.

    By Madeline Sep 19, 2015 Was this answer helpful? (0) (0)

  • Shipping

    If ordered tomorrow will this dress arrive before June 6th?

    By Marlana Apr 13, 2015

    Reply(1)

    Please input your reply.

    Please finish the selection on drop-down list. Upon completion of your purchase, the estimated processing and shipping time will be displayed right above the ""add to cart"" button.
    Hope you enjoy shopping with us.

    By Madeline Apr 14, 2015 Was this answer helpful? (0) (0)

  • Color

    Can you tell me the color of the blue in this sample?

    By Marlana Apr 13, 2015

    Reply(1)

    Please input your reply.

    The bodice color in the picture is pool color.
    Please feel free if you have further questions.

    By Madeline Apr 14, 2015 Was this answer helpful? (0) (0)

  • If I order today,when will I get the dresses. Need them before the 20th july

    If I order the dresses today,when will I get them,as I need them by the 20th July. How long is shipping?

    By May Jul 01, 2014

    Reply(1)

    Please input your reply.

    Tailoring & Handling Time: 7-9 business days
    Shipping Time Expedited: 3-5 business days
    Please feel free to ask if you have further questions.

    By Bo Jul 01, 2014 Was this answer helpful? (0) (0)

  • Is it possible to get the sash and flowers the same color instead?

    I would like to have the dress in one solid color and have the sash and flowers in the same color. Is that possible?

    By Lynetta Jun 20, 2014

    Reply(1)

    Please input your reply.

    Yes, you can choose the same bodice color and skirt colors.
    Thank you for shopping with us.

    By Bo Jun 23, 2014 Was this answer helpful? (0) (0)

  • do u sell/send out sample pieces of coloured material just so i can check it will match my colours?

    I would like to purchase some sample colours of the satin that will be on this dress in fucshia and orange if possible

    By laura Feb 03, 2014

    Reply(1)

    Please input your reply.

    This is the link for our swatch book:
    http://www.lightinthebox.com/8-Piece-Fabric-Swatch-for-Dresses_p33996.html
    Thank you for shopping with us.

    By Dale Feb 03, 2014 Was this answer helpful? (0) (0)

  • When ordering the bodice color, are the flowers on the dress the same color?

    I love this dress!!!! And hope to purchase for my flower girls. I'm hoping for clarification on the question. Thanks!!!

    By Lisa Nov 28, 2013

    Reply(1)

    Please input your reply.

    Yes, the flower color will match the bodice color that you choose. Hope you enjoy shopping here with us:

    By Dale Nov 28, 2013 Was this answer helpful? (0) (0)

  • Can this dress be custom size?

    Need the dress in a bigger size.

    By Shanae Jun 26, 2013

    Reply(1)

    Please input your reply.

    Sorry, this dress is not available for custom size due to its design.
    Thank you for shopping with us:

    By Dale Jun 26, 2013 Was this answer helpful? (0) (0)

  • Dress sizes

    Hello, would you be able to make the dress in a smaller size than 2yrs? I plan to get married next year and one of my flowers girls will only be 1 year old. I love this dress and really want my flowers girls to match.
    Thanks

    By hayley Jun 19, 2013

    Reply(1)

    Please input your reply.

    Sorry, size child-one is not available for this item at this time due to its design. We are afraid we don't have suitable flower girl dresses for 12-month-old girl now. Thank you for shopping with us:

    By Dale Jun 19, 2013 Was this answer helpful? (0) (0)

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