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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • length

    I need dress to be 30 inches how do I address this in order.

    By Debbie Knippel Aug 15, 2016

    Reply(1)

    Please input your reply.

    Unfortunately custom size is not available for flower girl dresses now. We recommend that you order the size that can meet her biggest measurement and make necessary alterations after delivery. But please kindly understand that alteration fee is incurred by you.
    We hope you enjoy shopping here with us.

    By Fabio Mar 19, 2016 Was this answer helpful? (0) (0)

  • delivery

    Do you ship to Malaysia and all items arr pre order or ready stock? Thank you

    By suhaily Aug 15, 2016

    Reply(1)

    Please input your reply.

    We ship to Malaysia.
    This dress is made to order.
    Tailoring & Handling Time: 3-6 business days
    Please feel free to ask if you have further questions.

    By Haley Dec 10, 2015 Was this answer helpful? (0) (0)

  • What petticoat do you recommend for this dress?

    I'm getting this for my niece for my wedding and she like big but I want it to still look good.

    By Chelsea Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. The following petticoat is recommended for you to match this dress:
    http://www.lightinthebox.com/flower-girl-taffeta-ball-gown-2-tier-floor-length-slip-style-wedding-petticoats_p229154.html
    Hope you enjoy shopping here with us:

    By Dale Jun 12, 2013 Was this answer helpful? (0) (0)

  • i would like to know if i buy this dress can i get a dress maker to add diamonds to the bottom part

    i think the diamonds on the chiffon part will give it an extra great look

    By jennifer Aug 15, 2016

    Reply(1)

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    Please be kindly noted that it can only be made as it is shown in the picture.
    Thank you for shopping with us:

    By Smile May 19, 2013 Was this answer helpful? (0) (0)

  • Hello, can we order this dress in any colour please?

    Its the ball gown spaghetti straps floor length satin tuille flower girl dress no. 00027651

    By Sharon Dale Aug 15, 2016

    Reply(1)

    Please input your reply.

    Sorry that only white, ivory and blushing pink colors are available for this dress due to its design. If you don't like the available colors, please look over additional items that we have on offer. Hope you enjoy shopping here with us:

    By Dale Mar 19, 2013 Was this answer helpful? (0) (0)

  • Hi There! I was wondering how many layers of tulle are in the over skirt

    the tulle layer you see on top of the satin? If it is only one layer can I have additional layers added during the manufacturing process?
    Many Thanks,
    Beetle.

    By MissBeetle Aug 15, 2016

    Reply(1)

    Please input your reply.

    One layer of tulle is over the satin material. We are really sorry that this dress can't be customized in material. It will be made by the style of the picture. Hope you enjoy shopping here with us:

    By Dale Mar 11, 2013 Was this answer helpful? (0) (0)

  • Delivery

    Is it possible to have this dress by end of February?

    By Kristin Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your inquiry. The dress is made to order. It takes about 19-24 business days via expedited shipping after payment confirmed for you to get the dress. Thanks for coming to our website and hope you can enjoy your shopping here.

    By Candy Feb 11, 2013 Was this answer helpful? (0) (0)

  • I need this dress to be full like pictured but the customer pictures look flat

    Hi, I need this dress to be full like in the picture but the dress looks flat in some of the photo's posted by your customers. I note that one question has already been asked about this and you have posted a link to which petticoat to order to ensure this is full like in the picture. I want to order the dress but the link isn't working and I want to make sure the petticoat is available before ordering. Your urgent reply please as I am getting married in 8 weeks. P.S. Will the dress definitely look like on the picture with the correct petticoat? Thanks.

    By Jane Thompson Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thanks for your question.
    Please kindly check the following link for the petticoat:
    http://www.lightinthebox.com/flower-girl-taffeta-ball-gown-3-tier-floor-length-slip-style-wedding-petticoats_p229152.html
    And that one is a little smaller:
    http://www.lightinthebox.com/flower-girl-taffeta-ball-gown-2-tier-floor-length-slip-style-wedding-petticoats_p229155.html
    And yes, the dress would be made in accordance with the photo with the right petticoat.
    Hope you enjoy shopping here.

    By Smiley Jan 28, 2013 Was this answer helpful? (0) (0)

  • PETTICOAT

    CAN I ASK WHAT IS THE BEST PETTICOAT FOR THIS DRESS WHICH ONE WAS USED FOR THE PICTURE TO MAKE IT LOOK SO FULL?

    By DEBBIE Aug 15, 2016

    Reply(1)

    Please input your reply.

    Here is the best petticoat for this dress: http://www.lightinthebox.com/flower-girl-taffeta-a-line-full-gown-2-tier-floor-length-slip-style-wedding-petticoats_p229151.html
    Please check the link.Hope you can like it.
    Thank you for our asking.

    By Veara Nov 29, 2012 Was this answer helpful? (0) (0)

  • Can we exchange it if the colors are off?

    I understand these dresses are made to order, but is there any way that, after we recieve the dress, we are able to exchange it for different colors? Or do you have color swatches available so we can make a decision that way? Is there any guarantee that if we do order color swatches and decide then, that we will still be able to order this dresswill it still be available? The wedding isn't until June, so we have plenty of time, and I just hope we can arrange something that is mutually beneficial :

    By Jolyn Aug 15, 2016

    Reply(1)

    Please input your reply.

    Thank you for your inquiry. Congratulations for the wedding! Yes, we can provide you with swatch before you order a dress. Here is the link to it: http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=swatch

    And if you are worrying about the return policy, here is the link to it, you may take a look:
    http://www.lightinthebox.com/knowledge-base/c1228/a3015.html

    By Smile Aug 21, 2012 Was this answer helpful? (0) (0)

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