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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Delivery time

    Hi if I order this dress today will I receive in the uk before the 3rd June? Thank you

    By Kirsty Aug 15, 2016

    Reply(1)

    Please input your reply.

    We need 24 hours to process the order once your payment is confirmed. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days. Hope you enjoy shopping here with us.

    By LITB CS May 12, 2016 Was this answer helpful? (0) (0)

  • Is it possible to get a small piece of fabric so I can match colors?

    I am looking for wisteria to match my bridesmaids dresses. Also could they be made a little longer? My two junior bridesmaids are very tall and slender, and most dresses that fit their waists are too short. Thank you.

    By Alli Aug 15, 2016

    Reply(1)

    Please input your reply.

    Yes, we do offer swatches for you:
    http://www.lightinthebox.com/c/fabric_5908

    Please kindly understand it that we can't change the style of this dress. It is knee-length and can only be made in such style. Hope you enjoy shopping here with us:

    By Dale Mar 05, 2013 Was this answer helpful? (0) (0)

  • What size?

    Can I return an order if it doesn't fit?

    By Kirsty Aug 15, 2016

    Reply(1)

    Please input your reply.

    If we ship you the wrong items, or ship you the item in wrong color or size or a defective item, you can ask for return or exchange and we will be responsible for the shipping cost to send it back.

    By Joy Jan 11, 2013 Was this answer helpful? (0) (0)

  • Can the dress be made bigger?

    Hi, My flowergirl is only 10 but biger than age 16, is it possible to get this dress any bigger and the biggest size you have?

    Thanks,

    Lucy

    By Lucy Aug 15, 2016

    Reply(1)

    Please input your reply.

    Our size standard is different from your normal size standard. So it's highly suggested that you do the measurement firstly according to our measuring guide and then choose the size according to our size chart.
    Here is the way to measure bust, waist, hip and hollow to floor. Please click:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3

    If the biggest size of this dress can not meet your requirement, you can click this link to check out the other dresses:
    http://www.lightinthebox.com/c/bridesmaid-dresses_1773?keyword=bridesmaid+dresses

    You can order custom measurements for her.

    Hope you enjoy your shopping with us.:

    By Rita Nov 22, 2012 Was this answer helpful? (0) (0)

  • is there an way i can get this dress in turquoise?

    is there an way i can get this dress in turquoise?

    By Michelle Aug 15, 2016

    Reply(1)

    Please input your reply.

    Turquoise is much the same as jade. Please kindly find it in the color chart.http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1

    By Smile Aug 27, 2012 Was this answer helpful? (0) (0)

  • can this dress be finished with a flower in stead of a bow?

    Just want to know if the dress can be finished with a flower instead of a bow

    By Giulia Aug 15, 2016

    Reply(1)

    Please input your reply.

    Dear Giulia,
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length, details or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.

    By Smile Jul 27, 2012 Was this answer helpful? (0) (0)

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