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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • Can the size of the armholes be enlarged to fit properly?

    I think this dress is gorgeous, however...

    In another question, I noticed someone stated, "...the size of the arm holes were way too small compared to the rest of the dress. We had to have someone add fabric to it....". So, I am wondering if this problem can be corrected with armholes & sleeves sewn a little larger in order to fit properly.

    By Louise Aug 29, 2013


    Please input your reply.

    I suggest you order in custom measurements so we will make it to fit you perfectly. You can provide us with extra size information such as arm hole after placing the order.
    Thank you for shopping with us:)

    By Dale Aug 29, 2013 Was this answer helpful? (0) (0)

  • Does this dress come in Royal Blue?

    This is an A-line square short sleeve floor length chiffon Mother of the Bride dress that I need in
    Royal Blue. Does this dress come in Royal Blue?

    By Theresa McCollu May 08, 2013


    Please input your reply.

    Yes. Royal Blue color is available for this dress now. You can choose this color from the drop down menu. Thank you for shopping with us:)

    By Dale May 08, 2013 Was this answer helpful? (0) (0)

  • Can i have the address to return a dress I ordered that is not the right color?

    I ordered the A-line Square Short sleeve floor lingth chiffon mother of the bride dress in the grape color and when I got it I saw that it was not ther right color for my wedding so I need to return it.

    By ashley hopkins Dec 25, 2011


    Please input your reply.

    Dear ashley hopkins,
    So that we may address this matter quickly and conveniently, please log in to “My Orders”, click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day. We appreciate your business and thank you for your patience.

    By Smile Dec 26, 2011 Was this answer helpful? (0) (0)

  • Größenprobleme

    Guten Tag,

    Ich würde gerne diesesKleid bei Ihnen bestellen, jedoch habe ich das Problem, dass meine Maße nicht in Ihre Größentabelle passen. Ich schwanke zwischen Größe 10, 2 und 12.
    Deswegen meine Frage an Sie, ob sie mir das Kleid nicht nach meinen Maßen anfertigen können.
    Brust: 94cm
    Taille: 68cm
    Hüfte: 104cm
    Schlüsselbein bis Boden: 145cm
    Körpergröße: 170cm

    Ist es möglich die Ärmel auf halbarm zu verlängern und den Rückenausschnitt hochnehmen, sodass der Rücken geschlossen ist.

    Ich warte auf Ihr Schreiben,
    vielen Dank im vorraus,
    mit freundlichen Grüßen,

    By R+R Jul 23, 2012


    Please input your reply.

    Liebe(r) R+R,
    Bitte verstehen Sie dass jedes Kleid sorgfältig genau wie auf den Fotos zugeschnitten wird. Wir können den Stil oder Material des Kleides in keiner Weise ändern und auch nicht versprechen dass das Kleid nach der Änderung schöner aussieht.
    Für weitere Hilfe kontaktieren Sie bitte mit unserem Kundenservice. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie in Ihr Konto ein um eine Frage oder Anfrage einzureichen.

    By Emma Jul 23, 2012 Was this answer helpful? (0) (0)


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