Q&A for A-line Strapless Chapel Train Organza Satin Wedding Dress

All | Faqs | Product description | Shipping or Payment | Customer service issue
Is it possible to have not light blue details, but different color? Thanks!

Is it possible to have not light blue details, but different color? Thanks!

By Maria Apr 08, 2013

Please kindly understand it that all of the dresses are made according to the picture on our website. No change of the design,material,length,sleeves or embellishment can be made due to this reason. If this dress can't meet your satisfaction, please narrow down the research and find your favorite on our website. Hope you enjoy shopping here with us:)

By Dale Apr 08, 2013 Was this answer helpful? (1) (0)
the color around the dress is blue,however when ordering there is no option provided to change the

color,is there any option available for that?

By Joanna Feb 20, 2013

Thanks for your question.
Please kindly note that the trim color cannot be chosen for that dress.
If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Hope you enjoy shopping h

By Smiley Feb 21, 2013 Was this answer helpful? (0) (0)
Petticoat?

Hi LITB,
My mother ordered this dress for me not too long ago and I was just wondering; is the model wearing a petticoat with it? If so, which one is it?
Kind regards,
Mae.

By Mae Oct 08, 2012

Thanks for your question.
Yes, the model is wearing a petticoat. And this one may match your dress:
http://www.lightinthebox.com/Nylon-Floor-length-Wedding-Petticoats--0061-14-_p166179.html
Hope you enjoy shopping here.

By Smile Oct 08, 2012 Was this answer helpful? (0) (0)
Is blue trim standard or is it extra.

We like dress as is in picture with the light blue and would order in white. Didn't see option for trim color so wanted to double check...thank you.

By Julia Jun 05, 2012

Dear Julia,
The trim color would come in blue as well for the dress in white. Hope you enjoy your shopping here:)

By Smile Jun 05, 2012 Was this answer helpful? (0) (0)
wE PLACED AN ORDER YESTERDAY AND ASKED IN THIS VERY SECTION ABOUT THE HOLLOW TO FLOOR MEASUREMENT

AND THEY TOLD ME THAT YOU ALWAYS ADD 5 INCHES FOR HEELS SO IF YOUR WEARING FLATS TO TAKE FIVE INCHES OFF HOLLOW TO FLOOR MEASUREMENT WHEN ORDERING. I JUST READ IN YOUR FAQ THAT YOU MEASURE IN THE SHOES YOU ARE WEARING SO DOES THIS MEAN THE WEDDING DRESS I ORDERED YESTERDAY WILL ARRIVE AS AN ANKLE LENGTH DRESS??? HOW CAN I CONTACT SOMEONE AND CHANGE THAT PARTICULAR MEASUREMENT AS I WAS MISLED BY YOUR CUSTOMER SERVICE REPRESENTATIVE YESTERDAY!!!!

By jULIA Feb 01, 2012

Dear jULIA,
If you have not paid for your order yet, there is no need to contact us to cancel or change it. We never begin processing an order until we receive a payment from the customer, so you can easily cancel the order yourself through My Orders at any time.

If you have already paid for your order and wish to cancel or change, please contact customer service as soon as possible. Please log in to "My Orders" and click on your order number and use the links on the order’s details page to submit a request explaining your needs. A customer service representative will respond to you within one working day.

By Smile Feb 01, 2012 Was this answer helpful? (0) (0)
Kann ich die Farbe der Bänder bzw. Stickerei variieren?

Ich hätte das Kleid gerne in Elfenbein. Entweder mit Beige- Brauntönen, evtl. Pfirsich, oder auch Unifarben.

By Nicole Matthias Jul 15, 2012

Liebe(r) Nicole Matthias,
Bitte verstehen Sie dass jedes Kleid sorgfältig genau wie auf den Fotos zugeschnitten wird. Wir können den Stil oder Material des Kleides in keiner Weise ändern und auch nicht versprechen dass das Kleid nach der Änderung schöner aussieht.
Für weitere Hilfe kontaktieren Sie bitte mit unserem Kundenservice. Dann werden sie Ihnen freundlich weiter helfen. Bitte loggen Sie in Ihr Konto ein um eine Frage oder Anfrage einzureichen.
MfG

By Emma Jul 15, 2012 Was this answer helpful? (0) (0)
Andere hauptfarbe

Hallo ich hätte eine frage zu der haupt farbe des kleides und zwar kann man das kleid in anderen farb ton bestellen ich wollte violett mit weißen verziehrungen.Währe den sowas möglich?

LG Anna

By Anna Oct 23, 2011

Liebe Anna ,
vielen Dank für den Anfrage.
Wir wollen Ihnen allerdings bedauerlich mitteilen, dass das Kleid leider momentan nicht in dieser Farbe zur Verfügung steht.(Es kann sein, dass wir das Kleid in dieser Farbe in die Zukunft auch bieten werden. Aber jetzt schauen Sie bitte anderen Stil oder Farben, die momentan lieferbar sind. ) Oder Sie können auch das Kleid in anderer Farbe einmal angucken und Sie können mehr Informationen auf den folgenden Link der „Farben Tabelle“ finden:
http://www.lightinthebox.com/html/All-You-Need-To-Know_de.html?tab=1
Mit freundlichen Grüßen
Lightinthebox

By Diesel Oct 24, 2011 Was this answer helpful? (2) (0)