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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • If I order the dress in a different color, will the belt color still be the color in the picture?

    If I order the dress in the pool color, will the belt be the color pool? Or will the belt be the same pink color it is in the picture no matter what color you order?

    By Annice Jun 01, 2014

    If you order the dress in the pool color, then the belt will be pool too.
    Thank you for shopping with us.

    By Bo Jun 01, 2014 Was this answer helpful? (0) (0)

  • Can you tell me the measurement from the waistline to the hemline both in the front and the back?

    Please provide the above requested measurements for the Size 6, 8, and 10.
    Thank you!

    By Susan Oct 29, 2013

    Please be kindly noted that if you choose a suitable size the dress will be as it is shown in the picture.
    Thank you for shopping with us:)

    By Smile Oct 29, 2013 Was this answer helpful? (0) (0)

  • Is there a store to go to make sure that you fit in these dresses or do you have to just order them?

    Hope there is somewhere to try them on.

    By Alexis May 18, 2013

    Sorry that we don't have stores for customers to try the dress on yet. All of the items are only available online. Thank you for shopping with us:)

    By Dale May 20, 2013 Was this answer helpful? (0) (0)

  • Is it possible somewhere to see a photo of this dress colour JADE?

    Or in colour something like this... http://www.lightinthebox.com/Sheath-Column-Sweetheart-Asymmetrical-Chiffon-Bridesmaid-Dress_p264002.html?pos=ultimately_buy_5 Thanks!

    By K. May 14, 2013

    Sorry, the pictures shown on our website are all we have now. We will improve our service in the future to provide more information for you. Please refer to the following link to check out the color chart for more details:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Thank you for shopping with us:)

    By Dale May 14, 2013 Was this answer helpful? (0) (0)

  • do you sell swatches of fabric before we buy the dress?

    I like the colour of the dress #00264001 but im going for a peach colour, for bridemaids dresses and is having trouble with colours looking compleatly different online to in front of me (which is understandable) so was wondering if you guys sell swatches of fabric?

    Also i love the dress #00013981 but dont like the litte rose thingy at the side, is it detachable?

    Thankyou, sorry for all the Qs xx

    By kirsty May 09, 2013

    Please kindly understand that we can't make #00013981 without the flower. We do have swatches on offer. Please refer to the following link and choose the fabric and color you want to see:
    http://www.lightinthebox.com/Satin--Chiffon--Taffeta--Organza--Matte-Satin--Elastic-Woven-Satin--Silk-Like-Satin-Fabric-by-the-1-2-Yard_p89119.html
    Thank you for shopping with us:)

    By Dale May 09, 2013 Was this answer helpful? (0) (0)

  • can we get this dress in ivory

    and have the sash in black please?

    By catherine Apr 20, 2013

    Please be kindly noted that you can order the dress in all listed colors while the belt will be in the same color.
    Thank you for shopping with us:)

    By Smile Apr 21, 2013 Was this answer helpful? (0) (0)

  • Lace up back instead of zip

    I understand that you can't change the style of the dress but is there any way I can get a lace-up back even if it means having it over the zip.
    Thanks.
    Joan

    By joan Apr 13, 2013

    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Thank you for shopping with us:)

    By Smile Apr 15, 2013 Was this answer helpful? (0) (1)

  • Hollow to floor measurement?

    We are intereested in this wonderful dress, but in the size chart it says that Hollow to floor is 58 inch in ths smallest size. My 2 daughters are size 2 and 12 in the other measurements but in the hollow to floor they are 53,6 and 54,8 inches. Will this dress be to long for both of them?

    By Ann Mar 29, 2013

    In your case, we are afraid the dress might be a little bit longer for your girls. I suggest you order this dress in custom measurements so that we can tailor it fit the girls well. Please click "Custom measurements" and then fill in their bust, waist, hips and hollow to floor sizes for our tailor. Hope you enjoy shopping here with us:)

    By Dale Mar 29, 2013 Was this answer helpful? (0) (0)

  • What material is the lining?

    I plan to alter the skirt to be a bit longer and would like the material to match.

    By T Mar 27, 2013

    The material under chiffon is stretch satin. Thank you for shopping with us:)

    By Dale Mar 27, 2013 Was this answer helpful? (0) (0)

  • In the color chart, is the fuscia color more of a dark pink or a shade of purple?

    I wantva dress thats a hot pink

    By Rachelle Jan 15, 2013

    Thanks for your question.
    Please kindly see that the fuchsia color is a shade of purple.
    Here is the our color chart in detail:
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=1
    Hope you enjoy shopping here.

    By Smiley Jan 16, 2013 Was this answer helpful? (0) (0)

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