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All | Faqs | Product description | Shipping or Payment | Customer service issue
How soon could I get the dress? Also the sizes shown are they Uk sizes?
I am getting married in May, but wish to get the dresses much sooner than that. How long do they take to get here and is there a special delivery i can use?
By Cat Dennis Jan 02, 2013
Tailoring Time: 7-9 working days for making quality control, packaging, etc.
Shipping Time: 3-5 days by expedited shipping and 6-8 days by standard shipping.
It takes about 10-14 business days via expedited shipping after payment confirmed for you to get the dress.(We use DHL, UPS , FEDEX IP as expedited shipping and EMS as standard shipping,and china air mail as super saver shipping.)
Here is the fastest time for it.
Thank you for your asking.
How much extra customs tax needs to be paid when they arrive in the UK?
I am looking at ordering 5 of these dresses but have just read that you have to pay extra customs tax when they arrive in the UK, how much extra is that going to be then for 5 dresses? Thankyou.
By Alyson Syms Jun 17, 2012
Dear Alyson,
As with any international shipment, taxes are charged (if any) by the local customs office in the recipient country. We have included a page on our site to inform customers about their responsibility for any taxes that might be charged on delivery. Please understand that every country has different policies regarding this and that we cannot predict or control this charge. Please refer to the following link:
http://www.lightinthebox.com/knowledge-base/c10/a29.html
is the dress here for sure ?
i would need this dress for the May 26 2012. is it possible that the dress is here for sure ?
By Anja Apr 23, 2012
Dear Anja,
Please understand that as all our dresses are made to order from scratch, we require a tailoring period of 15-19 working days and a shipping time of 3-8 days. We are sorry to say that if you ordered today, there’s a risk it might not reach you by May 26 2012 as you requested.
My maid of honor is coming over from the USA to the UK
I would like to know if i can order her dress in her size and get her dress shipped over to her to make sure it is ok, and the other 2 dresses sent to UK.
By Victoria Apr 18, 2012
Dear Victoria,
We do ship to USA and UK. Please compare her own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit her best.
See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
what would the shipping costs be for three of these dresses? how long will the sale be lasting?
does this dress only come in a burgendy red or other reds to? thanx
By charlie Apr 08, 2012
Dear charlie,
Shipping rates differ from country to country. It depends on the weight of the package, the distance to the shipping address, and the shipping method chosen.
You can calculate the cost by following these steps:
1. Add the item you want to your shopping cart.
2. Open your Shopping Cart page and scroll down to “Estimate Shipping Costs.”
3. Use the Ship to: drop-down menu to choose your country of delivery for a more accurate calculation of your shipping costs.
And we cannot be sure if or when this item will go out of stock. We suggest if you really like this dress, order it as early as you can. Many of our dresses are very popular and may be sold out by the time you want to buy. If this should happen, please try checking out our selection of other dresses, as we typically get new dresses every month. Please follow our website regularly to stay updated on the latest additions and special deals.
Hiya how do i order 3 or the same dress in different sizes as it doesnt give me the option online .
A-line Princess Strapless Knee-length Satin Bridesmaid/ Wedding Party Dress
£ 61.19
£ 38.64
Thankyou
By tania chapman Mar 03, 2012
Dear tania chapman,
You can choose the color and the size, then put it into your shopping cart by clicking the "add to cart" button; then choose another one in different color or size and put it into your cart. You can remove items or adjust the quantities later if you change your mind. It is very convenient and easy to use.
anfertigung und versand
wenn ich das kleid heute bestellen würde, wäre es dann bei einer massanfertigung bis zum 19.06.2012 fertig und versendet???? wäre das möglich????
By maggy Jun 03, 2012
Liebe(r) maggy,
Bitte verstehen Sie, daß es für jedes Kleid eine gewisse Bearbeitungszeit benötigt, welche auf der Produktseite unter den Bestelloptionen deutlich angezeigt wird. Damit das Produkt im besten Zustand an Sie verschickt wird, danken wir Ihnen für Ihre Geduld.
MfG
