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  • All | Faqs | Product description | Shipping or Payment | Customer service issue

  • How long would it take for me to receive this dress is I order it today?

    I have a wedding on March 7 which is about two weeks away and I really love this dress and would need it to arrive before march 1st if that is possibe?

    By Malak Feb 17, 2014

    Tailoring time takes 15-17 business days. We are afraid it won't arrive on time for you.

    By Dale Feb 17, 2014 Was this answer helpful? (0) (0)

  • Is it possible to have this dress made without the beading?

    I love this dress for a BM dress but the beading might be a bit too much.

    By KD Jan 14, 2014

    Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
    Thank you for shopping with us.

    By Dale Jan 14, 2014 Was this answer helpful? (0) (0)

  • If I take the dress in dark navy - are the beadings in dark blue oder light blue?

    beadings
    light blue
    dark blue
    dark navy

    By Jenny Apr 29, 2013

    Beading will be done in the same color as you order for the dress. Thank you for shopping with us:)

    By Dale Apr 29, 2013 Was this answer helpful? (0) (0)

  • When I take the measurement hallow to floor should I be wearing the size heel I intend to wear?

    Or should I wear no shoes at all?

    By renee2346 Jan 20, 2013

    Please be kindly noted that you need to take that measurement on bare feet.
    Thank you for shopping on our site.:)

    By Smile Jan 20, 2013 Was this answer helpful? (0) (0)

  • I would like to see the actual colors, where can I do that?

    The colors are listed, however, I'd like to see them. Are swatches available?

    By Lynda Jan 13, 2013

    Thanks for your question.
    The photos displayed on our site are everything we currently have available. We aim to provide all the information you need on the product pages. We are sorry for any inconvenience caused. Please click the following link for further information about the dress color, and then choose "Color Chart".
    http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2
    Hope you enjoy shopping here.

    By Smiley Jan 14, 2013 Was this answer helpful? (0) (1)

  • What is the color of the dress that is pictured?

    I like the color of the dress that is pictured. What is the name of the color?

    By Abby Dec 13, 2012

    The shown color is royal blue.
    Thank you for your inquiry.

    By Veara Dec 13, 2012 Was this answer helpful? (0) (0)

  • hie i am 5/11 ft tall in size 22 uk so will your size 22w long enough for me to be a floolenth and

    hie i am 5/11 ft tall wears size 22 uk, so will the size 22w my size and is it going to be a floolenth for me?

    By c1980baby Nov 19, 2012

    Yes, it will be floor length if you choose size 22.
    You can measure your bust, waist, hips and hollow to floor and then compare them to our size chart and then choose the right size.
    Thank you for your asking.

    By Smile Nov 19, 2012 Was this answer helpful? (0) (0)

  • Hi, just wondered if this dress could be ordered without the beading? Thanks :)

    I'm looking for BM dresses without any embellishment.

    By Dawn Oct 13, 2012

    Thanks for your question.
    No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
    Hope you enjoy shopping here.

    By Smile Oct 16, 2012 Was this answer helpful? (0) (0)

  • For this dress would the entire cost be?

    Are there additional costs on top of the AU$195.97 stated in the description or does this price include all of that?
    Also, if I am based on the Gold Coast, Australia, are there fees on top as well?
    Sorry to ask so many questions, thanks for your help.

    By Cass Aug 24, 2012

    Thank you for your inquiry.
    As we are in China, for international orders there might be tax.
    But for the detail policy it depends on your local customs as they are in charge of this.
    For Australia, it should be tax free for order under 1000 AUD.
    Hope you enjoy your shopping with Lightinthebox
    Best Regards

    By Smile Aug 24, 2012 Was this answer helpful? (0) (0)

  • if i ordered a dress today how long would it take to get?

    I live in Grafton Wisconsin how long would it take to get this dress?

    By Sue Jul 02, 2012

    Dear Sue,
    We will need a tailoring period of 12-15 working days and shipping time of 3-8 days.
    Thank you for shopping with us:)

    By Smile Jul 03, 2012 Was this answer helpful? (0) (0)

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