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Question moved from review
Bonjour, je me demandais si lune d'entre vous avait aussi acheté un jupon pour gonfler le bas de la robe et faire plus de contraste avec la taille? Avec photo svp merci!
by Isabelle Oct 03, 2016
If I have the dress custom made and then lose weight, will I be able to have it taken in more?
Of course it would have to be done here, but can it be taken in ?
by Jennifer Aug 15, 2016
Dresses or clothing that does not fit properly but fits the specifications you ordered cannot be returned or exchanged. As our dresses and clothing is made with additional fabric in the seams, you can make minor adjustments at a local tailor, at your own cost.
If you have any questions, please do not hesitate to contact us.
Hope you can enjoy your shopping here.
Can you make the dress in sky blue?
May I order the dress in sky blue?
by Lisa Tourtelot Aug 15, 2016
Only the options on drop down list are available for this dress now. Other colors can't be customized. Please refer to the following link to check out the color chart for more details:
Thank you for shopping with us.
Can this dress be made with lace up at the back instead of zipper?
Hi was looking at ordering this dress, can you make the dress with lace up at the back instead of zipper? can I choose the lace?
by Jen Aug 15, 2016
Please kindly understand that the dress will be made exactly according to the design shown in the picture. We are unable to make any alteration on it.
Thank you for shopping with us.
If I sent you a picture, can you make the dresses as the picture?
Can you custom tailor the length so that nothing is dragging on the floor?
I'm wearing ballet slippers and don't want anything to be dragging on the floor like is seen in the pictures. Is that possible? Just "to-floor" length?
by Cari Aug 15, 2016
The style of this dress is having a sweep/brush train. Sorry that we can't alter it into a floor length or shorter length dress. Please look over additional items that we have on offer. Hope you enjoy shopping here with us:
what's the material of the product?
and how many days can i recieve it? can you give me a discount?
by material Aug 15, 2016
The fabric of this dress is Chiffon. We need 10-13 business days to tailor this dress. As for shipping time, if you pay for expedited, it will take 3-5 business days and if you pay for standard, it will take 6-8 business days.
If you need any help concerning the purchasing procedure, please contact us via live chat on the upper right corner of web page. Our sales people will give you professional help. Thank you for shopping with us:
I ordered this dress for my daughter and have already received it. I would like to know if I can purchase extra lace fabric that was used on this dress.
by Daun Aug 15, 2016
If you want to buy extra fabric, please log in your account on our site and go to My Orders, then click the related Order Number you need help with to submit a ticket for customer service. They will be glad to provide professional help.
I just started looking for a wedding dress and fell in love with this dress.