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all | faq | product description | shipping or payment | customer service issues
I am getting married in Hawaii end of June, leaving June 21st, can I get it in time?
I am usually a 6, but I am short so I want to not just buy a size 6, my wedding is on the beach and don't want to trip on the dress, so I would have to have custom.
By Lisa Jager May 23, 2012
Dear Lisa Jager,
We will need a tailoring period of 15-19 working days and shipping time of 3-8 days. So maybe it is a little tight for us to tailor it if you want it to be ready before June 21st. However, if you just want to receive it before the wedding, it is very likely to reach you. You can think about it.
Hope you enjoy your shopping here :)
Can the neckline be made a little less revealing.
I love everything about the dress except the plunging neckline. Can it be adjusted or have some of the lace to match the sleeves inserted?
By Donna Kinghorn May 22, 2012
Dear Donna Kinghorn,
Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
Also, you can click the following link to see if there is any lace you like.
http://www.lightinthebox.com/index.php?main_page=advanced_search_result&inc_subcat=1&search_in_description=0&keyword=wedding+wrap+lace
Hope you enjoy shopping here:)
I have an event that I would love to wear this gown to. I am in need of a size 16 in Champage.
Would you have one already made. The event is June 8, 2012
By Gown wanted May 18, 2012
Dear Gown Wanted,
All our dresses are made from scratch. As we require a tailoring period of 17-22 working days and shipping time of 3-8 days, We are sorry to say that if you ordered today, your dress can not reach you by 08 June as you requested.
can beading be added to the A-line Sweep/ Brush Train Satin Chiffon Wedding Dress
I would like some beading, diamond looking added to the bust area, is this posssible??
By Tina May 17, 2012
Dear Tina,
I'm sorry. Please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
my left arm is 16 in. and my right, arm is 15 in, where do I put down the arm measurments?
dont see where to put down arm measurments
By Tina May 17, 2012
Dear Tina,
You just need to measure the size listed below. That is your bust, waist, hips, hollow to floor and height.
For more details, please click the like: http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3
Hope you enjoy shopping here:)
Petticoat
Does this dress need a petticoat for the train?
By Lindee May 15, 2012
the arm size
what are the sizes of the forarm, and the arm ?
By shushuiraq May 13, 2012
Dear shushuiraq,
The sizes of the forarm and the arm differ from size to size. It would be made loose according to your measurements. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
im a size 12 in new zealand so i dont know what american size to order?
im not sure how to convert the sizing
By sharon Apr 24, 2012
Dear sharon,
Please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
Would it be possible to have the pearls left off the dress please?
I note a 5'8" girls said it was too long, this wont happen if I give the measurements you request right?
By Susan Apr 22, 2012
Dear Susan,
No, please understand that each dress is carefully tailored to match exactly what you see in the photos, and unfortunately we are unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand side of each dress category’s main page can help you find the perfect combination.
And please compare your own hip, waist, bust and hollow to floor length measurements to those in our size chart [link to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=2] to determine which size will fit you best.
See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
I am a plus size woman can i get theses dress bigger then a 26 in custom size
I am looking for a wedding dress thank you
By queen Apr 18, 2012
Dear queen,
Yes, if you have special requirements for sizing, our tailors can cut the dress just for you based measurements you provide for an extra charge of only $29.99.
Just click the box for “Custom Size” and enter the requested measurements before adding the dress to your Shopping Cart. See our guide for help on getting your measurements exactly right. [LINK to http://www.lightinthebox.com/html/All-You-Need-To-Know.html?tab=3]
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